About apps and e-tickets

Q

I can't log in to the app.

A

To log in to the "OFFICIAL HIGE DANDISM app", you will need your "Plus member ID" or "registered email address".

If you have forgotten your ID or password, please refer to the help information below.

▼" Stand By You" members
»Q. Where can I check Plus member ID (formerly known as EMTG ID)?
»Q: I forgot my password.

▼People who are not "Stand By You" members
»Q: I forgot my ID and password.
※ Go to Plus member ID Help page

In addition, to prevent fraudulent use of electronic tickets, we ask that each person use the app on one ID and device.
Please log in to the app on the smartphone on which you will receive your e-ticket. (Tablet devices are not accepted)

If you have mistakenly registered twice, please delete the unnecessary "Plus member ID" and try logging in again.
»Q. I have obtained multiple Plus member ID (formerly EMTG IDs).

If you have received an electronic ticket, please also check the help below.
»Q. Please tell me how to receive electronic tickets.

Other questions about "Apps and e-tickets"

• Q.
  How do I download the OFFICIAL HIGE DANDISM app?
• Q.
  Can you tell me how to receive e-tickets?
• Q.
  After I reinstalled the app, I can no longer log in.
• Q.
  If I change my device, can I still use the app?
• Q.
  I am a member, but I see the message "After paying your membership fee, you will be able to access paid content from this app."
• Q.
  If you log in to the "OFFICIAL HIGE DANDISM official app", it will show as [Not registered].
• Q.
  Can I use the app on a tablet?