terms of service

These Terms of Use (hereinafter referred to as "these Terms") stipulate the rights and obligations of users (defined in Article 1) when using "Stand By You" (hereinafter referred to as "the Service") provided by Fanplus, Inc. (hereinafter referred to as "our company"). When using the Service, you must read the entire text of these Terms and agree to these Terms as the content of the contract.

Article 1 Scope of Application of These Terms

1. These Terms and Conditions apply to all customers who use this Service.
   In these Terms, "Customer" refers to a person who uses the Service. By using the Service, the Customer is deemed to have agreed to these Terms as the content of the contract.

Article 2: Changes to Terms and Conditions, Acceptance

1. 1. We reserve the right to add, delete, modify or otherwise change these Terms and Conditions at our discretion in the following cases:
   1) When the change to these Terms is in the general interest of users 2) When the change to these Terms does not contradict the purpose of the contract and is reasonable in light of the necessity for the change, the appropriateness of the content after the change, the content of the change, and other circumstances related to the change.
2. 2. When the Terms are amended as described above, the Company shall notify customers of the amendment, the contents of the amended Terms, and the effective date of the amendment on the Service, or by other appropriate means. The amended Terms shall come into effect as stated above. The amended Terms shall apply to users who use the Service after the amendments to the Terms come into effect.
3. 3. This service constitutes a "standard transaction" as defined in Article 548-2, Paragraph 1 of the Civil Code, and these Terms and Conditions constitute the "standard terms and conditions" as defined in the same paragraph.

Article 3 Use of the Service

1. 1. You shall use the Service in accordance with these Terms and Conditions and any other terms and conditions set forth by our company.
2. 2. This service is a paid service that can be used by paying an information and content usage fee. To use the paid content of this site, customers will be required to register for a paid annual plan, or for some content, customers will be required to agree to the amount specified individually each time and pay the information fee to our company.
3. 3. The types of charges are described in the "Notation Pursuant to the Specified Commercial Transactions Act" separately stipulated by our company.
4. 4. All rights, including editorial copyright, related to this Service belong to our company or a third party holding the copyright.
5. 5. Customers are prohibited from reproducing, copying, storing, or transferring the content of this Service without permission from our company.
6. 6. You shall not take any action that threatens or restrict the rights of the Company or other third parties regarding the Service, or that may have the potential to do so.
7. 7. You may not transfer or assign to any third party any of your rights, authority or obligations under these Terms of Use.
8. 8. The provision of this service may be temporarily suspended for reasons such as system maintenance and inspection, with prior notice to members. However, in the event of unforeseen circumstances on the part of our company, the provision of this service may be temporarily suspended without prior notice.
9. 9. In addition to the information fee, communication fees will be charged separately for the use of this service. If you use a packet service, you will be charged communication fees for sending and receiving data.
10. 10. If the customer fails to pay any information fees due or otherwise violates these Terms of Use, the Company may suspend the provision of the Service to the customer or terminate the Terms of Use without any notice or warning.
11. 11. If you wish to cancel the terms of use for the annual plan, you will need to complete the cancellation procedure via your mobile device.
12. 12. All procedures for canceling the Terms of Use via your mobile device will be treated as procedures initiated by the customer themselves.
13. 13. If we determine that it is difficult to continue operating this service due to the artist's activity status or other circumstances, we will dissolve the association and discontinue this service after notifying members in advance. In this case, we will not refund members any annual membership fees, paid content usage fees, etc. that have already been paid.

Article 4 Restrictions and Prohibitions

1. 1. If a customer posts malicious content or abuses the inquiry form or support emails, we may restrict their use of some of the services (such as the posting function or inquiry form function).
2. 2. If the above behavior does not improve even after we have issued a warning, we may take measures to forcibly terminate your membership.
3. 3. It is prohibited to directly or indirectly say or indirectly convey to the Company, its employees, its affiliates, or other Members abusive language or language that can be determined to be abusive language (the criteria for judgment will not be disclosed), harassment or language that can be determined to be harassment (the criteria for judgment will not be disclosed).

Article 5: Handling of Personal Information

1. 1. Regarding the collection and use of personal information, we may ask for your personal information (such as your name, email address, birthday, gender, address, telephone number, occupation, whether or not you are a member of a fan club, etc.) when you register as a member, use our service, register for an email newsletter, apply for a giveaway, or answer a survey.
2. 2. We automatically receive information from your browser, such as your IP address, cookie information, and pages you have viewed/searched for, and record it on our server.
3. 3. Our company mainly uses information from customers in the following ways: 1) To provide the Service 2) To further enhance the content and service content of the Service 3) To use the information as a reference for creating statistical data on the Service 4) To send e-mail newsletters to your e-mail address with your permission 5) To use the information for business purposes such as shipping products, gifts, etc. 6) For our company to contact you in some way

Article 6 Other Disclaimers

1. 1. We do not guarantee the completeness, accuracy, reliability, usefulness, etc. of the content of the Service or the information obtained by the customer through the Service.
2. 2. Except as provided for in these Terms of Use, the Company shall not be liable for any damages incurred for any reason, except in cases where such damages are attributable to the Company's intentional or negligent acts.

Article 7 Court of Jurisdiction, etc.

If any doubts or disputes arise between us and you, we will negotiate in good faith; however, if the matter is still not resolved, the Tokyo District Court or the Tokyo Summary Court shall be the court of first instance with exclusive jurisdiction.

Article 8 Governing Law

The interpretation and application of these Terms and Conditions shall be governed by Japanese law.

Article 9 Kanousei

1. 1. Even if any provision of these Terms and Conditions is determined to be invalid based on laws and regulations, the other provisions of these Terms and Conditions will remain valid.
2. 2. Even if any provision of these Terms and Conditions is invalid or canceled with respect to a certain User, these Terms and Conditions will remain valid with respect to other Users.

Supplementary Provisions: Revised on June 1, 2023