About apps and e-tickets

Q

After I reinstalled the app, I can no longer log in.

A

In order to prevent unauthorized use of e-tickets, you may only change your device and reinstall the app up to twice a month.

If you exceed the limit, you will be required to go through certain procedures and we may need to check your usage.

If you have received an electronic ticket, please contact Tixplus.

»Frequently asked questions about the OFFICIAL HIGE DANDISM app

"Contact Us

*Please be sure to enter the [performance date and venue name] for which you have won.

Other questions about "Apps and e-tickets"

• Q.
  How do I download the OFFICIAL HIGE DANDISM app?
• Q.
  Can you tell me how to receive e-tickets?
• Q.
  I can't log in to the app.
• Q.
  If I change my device, can I still use the app?
• Q.
  I am a member, but I see the message "After paying your membership fee, you will be able to access paid content from this app."
• Q.
  If you log in to the "OFFICIAL HIGE DANDISM official app", it will show as [Not registered].
• Q.
  Can I use the app on a tablet?