About apps and e-tickets

Q

I am a member, but I see the message "After paying your membership fee, you will be able to access paid content from this app."

A

If you are unable to access the content even after logging in with the ID you used to register as a member (and pay your membership fee), please uninstall the app.

If the issue persists even after reinstalling and trying to log in, please contact us without making any payment.

If you have received an electronic ticket, please contact Tixplus.

»Frequently asked questions about the OFFICIAL HIGE DANDISM app

"Contact Us

*Please be sure to enter the [performance date and venue name] for which you have won.

Other questions about "Apps and e-tickets"

• Q.
  How do I download the OFFICIAL HIGE DANDISM app?
• Q.
  Can you tell me how to receive e-tickets?
• Q.
  I can't log in to the app.
• Q.
  After I reinstalled the app, I can no longer log in.
• Q.
  If I change my device, can I still use the app?
• Q.
  If you log in to the "OFFICIAL HIGE DANDISM official app", it will show as [Not registered].
• Q.
  Can I use the app on a tablet?