Help and Inquiries
About continuation
Q.
継続手続きが完了しているか確認できますか？
Once you log in, you can check your membership expiration date on your My Page.
After completing the procedure, please be sure to check that your membership expiration date has been extended.
If you have not received the renewal procedure completion email, please read »here.
*Emails cannot be resent.
Other questions about "Continuation"
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Q.Please tell me how to continue the procedure.
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Q.Can I continue the renewal procedure even after the expiration date has passed?
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Q.How can I check if my credit card is automatically renewed?
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Q.How do I stop automatic renewal of my credit card?
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Q.How can I change the automatic renewal setting from "No" to "Yes"?
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Q.I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
If the above does not resolve your issue, please contact us using the details below.