About continuation

Q

How do I stop automatic renewal of my credit card?

A

When you access your My Page, next to "Membership expiration date" you will see

If your subscription is ongoing, [Automatic Continuation] will be displayed.

If you have canceled automatic renewal, your "Registered Credit Card Information" will not be displayed.

To stop automatic renewal, please change your registered credit card information on My Page.
You can stop the video on the page you are redirected to by clicking on it.

You can cancel your membership up until the 20th of the month your membership expires.
Please note that your subscription will be automatically renewed after the due date.

*Please access the site using a web browser (Safari/Chrome) rather than the app.

Other questions about "Continuation"

• Q.
  Please tell me how to continue the procedure.
• Q.
  Can you check if the renewal procedure has been completed?
• Q.
  Can I continue the renewal procedure even after the expiration date has passed?
• Q.
  How can I check if my credit card is automatically renewed?
• Q.
  How can I change the automatic renewal setting from "No" to "Yes"?
• Q.
  I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
• Q.
  Please tell me how to cancel my membership.