About continuation
Automatic renewal applies to the following:
If you pay by credit card when joining
If you pay by credit card when renewing (this will be reflected from the following year)
Therefore, automatic continuation will not be set in the following cases.
● If you sign up via "convenience store payment"
If you cancel your membership automatically from your account page after signing up with a credit card
In either case, if you select "Credit card payment" the next time you renew your subscription, automatic renewal will be reflected from the following year.
There is a "period during which you can proceed with the renewal."
For more details, please read the help page below.
»Q: Please tell me how to renew my contract.
Other questions about "Continuation"
If the above does not resolve your issue, please contact us using the details below.