About continuation

Q

I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.

A

If you choose to pay by credit card, a "provisional sales process" will be performed one month before your membership expiration date.
"Temporary sales processing" simply means that the card limit has been secured.

Depending on the card company you use, this information may be included in the withdrawal email or online statement.
No payment or invoice will be made with "temporary sales processing," and no payment will be made even if you cancel your membership by the 20th of the expiration month.

*If you use a debit card or prepaid card, a withdrawal may occur when the provisional sales are processed.

If you later cancel the automatic renewal, no payment will be made and you will be refunded after a certain period of time has passed, so please rest assured.

As debit cards and prepaid cards are not guaranteed to work, our fan club is unable to provide details regarding refunds.
We apologize for the inconvenience, but please contact your card company.

If you have selected automatic credit card renewal, you will be charged unless you cancel your membership by the 20th of the month your membership expires.

Other questions about "Continuation"

• Q.
  Please tell me how to continue the procedure.
• Q.
  Can you check if the renewal procedure has been completed?
• Q.
  Can I continue the renewal procedure even after the expiration date has passed?
• Q.
  How can I check if my credit card is automatically renewed?
• Q.
  How do I stop automatic renewal of my credit card?
• Q.
  How can I change the automatic renewal setting from "No" to "Yes"?
• Q.
  Please tell me how to cancel my membership.