Help and Inquiries
About joining
Q.
登録に使用できないメールアドレスはありますか?
You cannot register email addresses from [AOL], [tac-net.ne.jp], or [i-younet.ne.jp] due to the special environment.
Additionally, the following services are generally not available as they do not comply with the global Internet communication standard RFC (Request for Comments).
▼Non-RFC compliant email address
-----
1. If symbols other than "-", "_", ".", "+", "?", and "/" are included
2. When two or more consecutive symbols are used
3. When symbols are used at the beginning and end (immediately before @)
4. If the part before the @ is 64 characters or more
5. If the entire email address is longer than 256 characters
-----
If you are using an email address that contains the relevant string, please register again using a different email address.
If you do not have an email address, please obtain a free email address.
▼【icloud.com】domain address
According to Apple's regulations, emails sent from this site are deemed to be "emails that violate Apple's local policy."
You may be refused to receive emails.
We recommend that you register using a free address such as [gmail.com] or [yahoo.co.jp].
Additionally, the following services are generally not available as they do not comply with the global Internet communication standard RFC (Request for Comments).
▼Non-RFC compliant email address
-----
1. If symbols other than "-", "_", ".", "+", "?", and "/" are included
2. When two or more consecutive symbols are used
3. When symbols are used at the beginning and end (immediately before @)
4. If the part before the @ is 64 characters or more
5. If the entire email address is longer than 256 characters
-----
If you are using an email address that contains the relevant string, please register again using a different email address.
If you do not have an email address, please obtain a free email address.
▼【icloud.com】domain address
According to Apple's regulations, emails sent from this site are deemed to be "emails that violate Apple's local policy."
You may be refused to receive emails.
We recommend that you register using a free address such as [gmail.com] or [yahoo.co.jp].
Other questions about "Joining"
-
Q.What is "Stand By You"?
-
Q.How do I join "Stand By You"?
-
Q.Can I join from either my smartphone or my computer?
-
Q.Can I join using a feature phone or tablet?
-
Q.Can I still view the content without paying the annual fee?
-
Q.Can I register using a name other than my real name?
-
Q.Can I register multiple times?
-
Q.I live overseas. Can I still join?
-
Q.Can children who don't have smartphones register?
-
Q.What is the expiration date of my membership?
-
Q.Can fan club members guarantee tickets?
-
Q.I haven't received the email containing the URL for new member registration.
If the above does not resolve your issue, please contact us using the details below.