OFFICIAL HIGE DANDISM Fan Club "Stand By You"

About joining

Q
I haven't received the email containing the URL for new member registration.
A
If you do not receive an email with a "URL for membership registration" after entering your email address, please check the following.

■ For those using carrier addresses
Please set up your email address to receive emails from the "plusmember.jp" domain.
*Please contact your email address provider or mobile phone company for confirmation and setup instructions.

Each mobile phone company has a high standard level of spam prevention,
As a result, there are a lot of cases where emails are not delivered.
Even if you are not aware of any measures to prevent spam emails, please be sure to check.


■ For those using docomo addresses
Please refer to the following website for how to check if an email has been identified as spam.
»For those using the standard email app on iPhone or iPad
*Redirects to docomo website

■ For those using au addresses (ezweb.ne.jp/au.com)
If your "Spoofing Protection" is set to "High", your email Kanousei be blocked.
Please set it to "Medium" or lower, or cancel the setting.

■ For those using SoftBank addresses (softbank.ne.jp/i.softbank.jp)
If your spam filter is set to "strong", the email Kanousei be blocked.
Set it to "Standard" or "OFF".

■For those using iCloud, free addresses (gmail/yahoo), or PC addresses
It may have been automatically sorted into your "Spam" or "Promotions" folder.
Please check beyond your inbox.

■ Check if the capacity is exceeded
You may not be able to receive emails if your mailbox or smartphone capacity is exceeded.

■ The email address contains a character string that is restricted from use.
For example, if you are using an email address that contains any of the following strings, such as a series of dots (.....), a series of symbols (_-_), a dot or symbol immediately before the @ symbol (.@), or a symbol at the beginning (-abc), please register again with a different email address.

*The following email addresses cannot be used as a general rule because they do not comply with the global Internet communication standard RFC (Request for Comments).

<Non-RFC compliant email address>
1. If symbols other than "-", "_", ".", "+", "?", and "/" are included
2. When two or more consecutive symbols are used
3. When symbols are used at the beginning and end (immediately before @)
4. If the part before the @ is 64 characters or more
5. If the entire email address is longer than 256 characters

■Other
・Please change your settings so that you can receive emails from PCs and emails with URLs.
・If you are sending a blank email instead of manually entering the address, please make sure not to include your own automatic signature in the body or subject line of the email.
Depending on the email client or app you use, related emails may be displayed together as a thread.

If the problem persists, please consider registering with a different address where you can receive emails.

Other questions about "Joining"

If the above does not resolve your issue, please contact us using the details below.

Contact Us