Help and Inquiries
About joining
Q.
スマートフォン・パソコンのどちらからでも入会できますか？
Is possible.
*Not compatible with feature phones (Gala-ke), Galaho, or Raku-Raku Smartphones.
*Operation is not guaranteed on tablet devices (iPad, etc.).
Please enter your "member number (or Plus member ID)" issued when you joined and your "password"
You can access it from either your smartphone or your computer.
*Not compatible with feature phones (Gala-ke), Galaho, or Raku-Raku Smartphones.
*Operation is not guaranteed on tablet devices (iPad, etc.).
Other questions about "Joining"
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Q.What is "Stand By You"?
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Q.How do I join "Stand By You"?
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Q.Can I join using a feature phone or tablet?
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Q.Can I still view the content without paying the annual fee?
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Q.Can I register using a name other than my real name?
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Q.Can I register multiple times?
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Q.I live overseas. Can I still join?
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Q.Can children who don't have smartphones register?
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Q.What is the expiration date of my membership?
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Q.Can fan club members guarantee tickets?
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Q.Are there any email addresses that cannot be used for registration?
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Q.I haven't received the email containing the URL for new member registration.
If the above does not resolve your issue, please contact us using the details below.