Help and Inquiries
About joining
Q.
ファンクラブ会員は必ずチケットがとれますか？
Advance ticket Pre-order for members allow you to reserve tickets before they go on general sale.
The number of reservations is limited, and we may have to hold a lottery, so we cannot guarantee that you will be able to get the seat you want.
Please note that we cannot guarantee you will win or a good seat.
*Depending on the performance, Pre-order reservations may not be available through the fan club.
*Details about advance ticket Pre-order will be provided on the website.
Other questions about "Joining"
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Q.What is "Stand By You"?
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Q.How do I join "Stand By You"?
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Q.Can I join from either my smartphone or my computer?
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Q.Can I join using a feature phone or tablet?
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Q.Can I still view the content without paying the annual fee?
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Q.Can I register using a name other than my real name?
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Q.Can I register multiple times?
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Q.I live overseas. Can I still join?
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Q.Can children who don't have smartphones register?
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Q.What is the expiration date of my membership?
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Q.Are there any email addresses that cannot be used for registration?
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Q.I haven't received the email containing the URL for new member registration.
If the above does not resolve your issue, please contact us using the details below.