Help and Inquiries
About joining
Q.
本名以外での会員登録はできますか？
You cannot register as a member under any name other than your real name.
When you are invited to a fan club event or program viewing,
We may ask you to provide an official form of identification to verify your identity.
Please note that admission by anyone other than yourself will be invalid, even if it is in the name of a family member.If you have any problems registering a false name, pen name, or other person's name,
"Stand By You" takes no responsibility whatsoever.
Other questions about "Joining"
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Q.What is "Stand By You"?
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Q.How do I join "Stand By You"?
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Q.Can I join from either my smartphone or my computer?
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Q.Can I join using a feature phone or tablet?
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Q.Can I still view the content without paying the annual fee?
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Q.Can I register multiple times?
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Q.I live overseas. Can I still join?
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Q.Can children who don't have smartphones register?
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Q.What is the expiration date of my membership?
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Q.Can fan club members guarantee tickets?
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Q.Are there any email addresses that cannot be used for registration?
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Q.I haven't received the email containing the URL for new member registration.
If the above does not resolve your issue, please contact us using the details below.