Help and Inquiries
About joining
Q.
会員有効期限について教えてください
Membership is valid for 13 months from the 1st of the month you join.
Example: If you join on January 7th, your membership will expire at the end of January the following year.
Other questions about "Joining"
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Q.What is "Stand By You"?
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Q.How do I join "Stand By You"?
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Q.Can I join from either my smartphone or my computer?
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Q.Can I join using a feature phone or tablet?
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Q.Can I still view the content without paying the annual fee?
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Q.Can I register using a name other than my real name?
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Q.Can I register multiple times?
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Q.I live overseas. Can I still join?
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Q.Can children who don't have smartphones register?
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Q.Can fan club members guarantee tickets?
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Q.Are there any email addresses that cannot be used for registration?
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Q.I haven't received the email containing the URL for new member registration.
If the above does not resolve your issue, please contact us using the details below.