Help and Inquiries
About joining
Q.
ひとりで複数登録してもいいですか？
Only one name (one account) per person is allowed.
Please note that registration of multiple accounts is prohibited.
If we find duplicate registrations, applications under another person's name, or applications made anonymously or under a false name, we may force you to cancel your membership.
Please note that in this case, membership fees will not be refunded.
*Please do not register or apply for tickets under a false name or the name of another person.
Please note that registration of multiple accounts is prohibited.
If we find duplicate registrations, applications under another person's name, or applications made anonymously or under a false name, we may force you to cancel your membership.
Please note that in this case, membership fees will not be refunded.
*Please do not register or apply for tickets under a false name or the name of another person.
Other questions about "Joining"
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Q.What is "Stand By You"?
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Q.How do I join "Stand By You"?
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Q.Can I join from either my smartphone or my computer?
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Q.Can I join using a feature phone or tablet?
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Q.Can I still view the content without paying the annual fee?
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Q.Can I register using a name other than my real name?
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Q.I live overseas. Can I still join?
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Q.Can children who don't have smartphones register?
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Q.What is the expiration date of my membership?
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Q.Can fan club members guarantee tickets?
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Q.Are there any email addresses that cannot be used for registration?
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Q.I haven't received the email containing the URL for new member registration.
If the above does not resolve your issue, please contact us using the details below.