About shipping

Q

Can I change the delivery address from 【Overseas】 to 【Japan】?

A

Address changes between overseas and Japan are not possible.

Please note that if you have not registered a valid address, or if international mail delivery is not possible for any reason, we will not be held responsible for non-delivery of your package, and will not be able to provide refunds.

Other questions about "Shipping"

• Q.
  When will I receive my membership benefits (membership card and pin badge)?
• Q.
  I have not received the registration or renewal benefits.
• Q.
  I haven't received my membership benefits even after applying for them. What should I do?
• Q.
  Can I reissue my membership benefits?
• Q.
  When will I receive the renewal benefits?
• Q.
  When will the newsletter arrive?
• Q.
  Can I exchange a defective membership item?