Help and Inquiries
About shipping
Q.
会員特典の再発行は可能ですか？
We will not reissue any membership benefits (sign-up benefits, renewal benefits, or newsletters) if they are lost.
note that.
note that.
Other questions about "Shipping"
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Q.When will I receive my membership benefits (membership card and pin badge)?
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Q.I have not received the registration or renewal benefits.
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Q.I haven't received my membership benefits even after applying for them. What should I do?
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Q.When will I receive the renewal benefits?
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Q.When will the newsletter arrive?
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Q.Can I change the delivery address from 【Overseas】 to 【Japan】?
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Q.Can I exchange a defective membership item?
If the above does not resolve your issue, please contact us using the details below.