Help and Inquiries
Current most common inquiries
Q.
「Official髭男dism公式アプリ」について教えてください。
First, please read the help below.
»Q. How do I download the OFFICIAL HIGE DANDISM app?
»Q. Please tell me how to receive electronic tickets.
»Q. I can't log in to the app.
»Q. After reinstalling the app, I can no longer log in.
»Q. If I change my device, can I still use the app?
»Q. I am a member, and I see the message "After paying your membership fee, you will be able to access paid content from this app."
For inquiries regarding the above, please contact Ticket Plaza.
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▼Contact Information
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»Q. How do I download the OFFICIAL HIGE DANDISM app?
»Q. Please tell me how to receive electronic tickets.
»Q. I can't log in to the app.
»Q. After reinstalling the app, I can no longer log in.
»Q. If I change my device, can I still use the app?
»Q. I am a member, and I see the message "After paying your membership fee, you will be able to access paid content from this app."
・Issuing electronic tickets via the "OFFICIAL HIGE DANDISM app"
・Log in to the app to receive your e-ticket
・Phone number authentication
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▼Contact Information
Tixplus Customer Support
営業時間 平日 11:00～12:00／13:30～18:00
※土日祝日を除く-----
Other questions related to "Currently frequently asked questions"
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Q.Can you tell me how to apply for tickets?
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Q.If you log in to the "OFFICIAL HIGE DANDISM official app", it will show as [Not registered].
If the above does not resolve your issue, please contact us using the details below.