The information that you can and cannot change yourself is as follows:

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<Changes possible>
·nickname
·email address
·telephone number
·address
·password
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<Changes not permitted>
・Name (Kanji/Furigana)
·date of birth
·sex
・ Plus member ID
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Information that you can change yourself can be done from [MY PAGE] after logging in.

*Please access using a web browser (Safari/Chrome) rather than the app.

<Caution>
We cannot accept any name changes that result in the registration being made to a different person.

If you are carrying out the procedure on behalf of someone else, please be sure to register the information of the person who will actually be using the service (name, date of birth, gender).

*Even in the case of family members, no exceptions are made.

If your last name has changed due to marriage or other reasons, please see the help below.

»What if my last name changes?

If there are no changes to your name but your date of birth or gender information is incorrect, please contact us using the help form below.

»I registered with the wrong date of birth and gender.