Help and Inquiries
Regarding enrollment for children and those who do not own a smartphone
Even if you don't have your own smartphone, you can still register.
If you do not have a phone number starting with [070/080/090], please register one of the following.
● Your home landline phone number
● Family member (guardian/parent) phone number
<Caution>
For performances that offer electronic tickets, you may be required to register your mobile phone number.
Information varies for each performance, so please be sure to check the notes when applying for tickets.
*The "phone number registered to the fan club" and "SMS (phone number) authentication on the app" are different.
*If you do not plan to receive an electronic ticket, you can use the app without SMS (phone number) authentication.
Other questions about "Regarding enrollment for children and those without smartphones"
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Q.Can children who don't have smartphones join?
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Q.Can children (minors) join?
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Q.My child (minor) wants to join. Can I pay the membership fee on their behalf?
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Q.Can I only join if I use my own smartphone or computer?
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Q.My child doesn't have their own email address. Can they still register?
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Q.Can I change my registration information later?
If the above does not resolve your issue, please contact us using the details below.