Changes to registered information

Q

Can I change my email address?

A

You can change it yourself.

After logging in, My page Please go to [Confirm/Change Member Information > Email Address > Edit] to complete the procedure.
*Please be sure to access the site using a web browser (Safari/Chrome).

A "change confirmation email" will be sent to the new address you registered. Please access the URL in the email to confirm the change.

If you do not receive an email, please see the help section below.
»Q. I haven't received any emails from the fan club.


▼ If you see the message "Already in use"
Plus member ID (formerly EMTG ID) has already been obtained for the address you wish to register.

Since Plus member ID is issued linked to your email address, you cannot change it unless you delete the ID.
If the ID you obtained is not linked to information about paid services or winning tickets, you can delete it yourself.
»Q. Please tell me how to delete "Plus member ID (EMTG ID)".

▼Other errors
Please contact us with the operating procedure, input details, and any error messages that may have appeared.

Other questions about "Changing registration information"

• Q.
  What should I do if my address or phone number changes?
• Q.
  I registered with the wrong date of birth and gender.
• Q.
  What if my name changes due to marriage etc.?
• Q.
  Can I change the name on my registration?
• Q.
  I changed my smartphone model. Do I need to do anything?