>Click here for inquiries about undelivered items [Regarding re-delivery after inquiry]We will investigate the delivery status based on the content of your inquiry, and if we are able to confirm that the item has been returned to the secretariat, we will re-send the item. If we are unable to confirm that the item has been returned, please note that we will re-send the item as soon as we can confirm that it has been returned. Please note that we plan to re-send the item after the end of the following month. [Regarding exchange of defective bonus items]Please check the contents on the following page and send it along with a photo. >>Click here for exchange of defective bonus items' data-wovn-src:-original-content='いつもOfficial髭男dismファンクラブ「Stand By You」をご利用いただきありがとうございます。2024年1月に継続手続きを完了された発送対象者の方にお送りいたしました継続特典2023（クリアポストカードとパスステッカー）が届かない場合は、以下の期間中にお問い合わせください。事務局への戻りを確認後に再送させていただきます。※継続特典2024は、3月下旬以降に発送予定ですので今しばらくお待ちください。詳細はこちらをご覧ください。【発送対象者】2024年1月1日～2024年1月31日までに継続の手続き（＝入金）を完了された方で、手続き後の会員有効期限が2024年1月31日～2024年12月31日の方※継続特典2023が未着の場合はお問い合わせください。※ご入金まで完了された方が対象となります。※継続特典とは「Stand By You」を1年以上継続いただき、さらに継続手続き（＝入金）を完了された方にお送りする特典です。【未着問い合わせ期間】 2024年3月7日(木) ～ 3月11日(月) 23:59※お問い合わせ前に、必ずマイページにてご登録住所をご確認ください。※ご登録住所宛てへの発送となりますので、転居されている場合はご登録住所をご変更の上、ご連絡ください。※宛名と表札が異なる方・名字変更がございます方はこちらの「注意事項」をご覧ください。【未着問い合わせフォーム】>>未着のお問い合わせはこちら【お問い合わせ後の再送について】お問い合わせいただいた内容をもとに配送状況の調査後、事務局への戻りが確認できた場合に再送させていただきます。返送が確認できない場合は、戻りが確認でき次第の再送となりますのでご了承ください。なお、再発送時期は、翌月下旬以降を予定しております。【特典の不良交換について】以下のページより内容を確認の上、写真を添えてお送りください。>>不良交換についてはこちら'> [Stand By You] Regarding inquiries regarding undelivered renewal benefits for 2023 (for those renewing in January) | OFFICIAL HIGE DANDISM fan club "Stand By You"

OFFICIAL HIGE DANDISM Fan Club "Stand By You"

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2024.03.06

[Stand By You] Inquiries about undelivered 2023 renewal benefits (for those renewing in January)

Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".


​If you have not received the 2023 renewal benefits (clear postcard and pass sticker) that were sent to eligible members who completed the renewal procedure in January 2024, please contact us during the period below.

We will resend it after confirming its return to our office.


*The 2024 renewal bonus will be shipped from late March onwards, so please wait for a while. For details, please click here.



[Shipping Eligible Parties]

From January 1, 2024 to January 31, 2024Those who have completed the renewal procedure (= payment),Those whose membership expiration date after the procedure is between January 31, 2024 and December 31, 2024

*If you have not received your 2023 renewal benefit, please contact us.

*This offer is only available to those who have completed payment.

*Continuation benefits are given to those who have continued using "Stand By You" for more than one year and have completed the renewal procedure (i.e. payment).



[Period for pending inquiries]

(Thu) March 7, 2024 to Monday, March 11, 2024 (Mon) 23:59

*Before making an inquiry, please be sure to check your registered address on your My Page.

*Items will be shipped to your registered address, so if you have moved, please change your registered address and contact us.

*If the addressee's name and nameplate are different or if your surname has changed, please see the "Notes" here.



[Undelivered item inquiry form]

>>Click here for inquiries about undelivered items



[About resending after making an inquiry]

​We will investigate the delivery status based on your inquiry and resend the item if it has been returned to our office.

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled to take place at the end of the following month.



[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

>>Click here for defective replacement

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