OFFICIAL HIGE DANDISM Fan Club "Stand By You"

2024.04.04

[Stand By You] Regarding inquiries regarding non-delivery of 2024 continuation bonuses (first shipment)

Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".


If you do not receive the 2024 renewal benefit (clear postcard and pass sticker), please contact us during the following period.

We will resend it after confirming its return to our office.



[Shipping Eligible Parties]

Those who have completed the renewal procedure (= payment) by February 29, 2024, and whose membership expiration date after the renewal procedure is between January 31, 2025 and December 31, 2025

*Shipments to those who completed the renewal procedure in March 2024 are scheduled to begin from late April 2024.



[Period for pending inquiries]

April 4th (Thu) to April 9th (Tue) 2024 23:59

*Before making an inquiry, please be sure to check your registered address on your My Page.

*Items will be shipped to your registered address, so if you have moved, please change your registered address and contact us.

*If the addressee's name and nameplate are different or if your surname has changed, please see the "Notes" here.



[Undelivered item inquiry form]

>>Click here for inquiries about undelivered items



[About resending after making an inquiry]

We will investigate the delivery status based on your inquiry and resend the item if it has been returned to our office.

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled to take place at the end of the following month.



[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

>>Click here for defective replacement

BACK