OFFICIAL HIGE DANDISM Fan Club "Stand By You"

2023.11.26

【Stand By You】Regarding undelivered inquiries regarding membership benefits (for those who joined in October)

Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".


If you have not received the membership benefits (membership card and pin badge with membership number) that were sent to those who joined in October 2023, please contact us during the period below.

We will resend it after confirming its return to our office.



[Period for pending inquiries]

(Sun) 2023 to (Thu), November 30, 2023 23:59

*Before making an inquiry, please be sure to check your registered address on your My Page.

*Items will be shipped to your registered address, so if you have moved, please change your registered address and contact us.

*If the addressee's name and nameplate are different or if your surname has changed, please see the "Notes" here.



[Undelivered item inquiry form]

>>Click here for inquiries about undelivered items



[Target audience]

Those who joined between October 1st and October 31st, 2023

*Please contact us if you have not received your membership benefits.

*This applies to those who have completed payment. If payment is made over the course of a month, the item will be eligible for the next shipping period.

*Shipment to those who join in November 2023 is scheduled for late December 2023.



[About resending after making an inquiry]

We will investigate the delivery status based on the information you provided, and if we are able to confirm that the item has been returned to our office, we will resend it.

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled for late next month.



[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

>>Click here for defective replacement

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