>Click here to inquire about undelivered items [Target] Those who joined between September 1 and September 30, 2023 *If your membership benefits have not arrived, please contact us. *This applies to those who have completed payment. If the payment spans two months, it will be eligible for the next shipment. *Shipments to those who join in October 2023 are scheduled to be sent around late November 2023. [Regarding re-shipment after an inquiry] We will investigate the delivery status based on the content of your inquiry, and re-send the item if it has been returned to the secretariat. If we are unable to confirm the return, please note that the item will be re-sent as soon as it has been returned. The re-shipment is scheduled to take place around the end of the following month. [Regarding exchanges of defective benefits] Please check the details on the following page and send them along with a photo. >>Click here for information on exchanges of defective benefits' data-wovn-src:-original-content='いつもOfficial髭男dismファンクラブ「Stand By You」をご利用いただきありがとうございます。2023年9月に入会いただいた方を対象に発送いたしました入会特典（会員番号入りの会員証とピンバッジ）が届かない方は、以下の期間中にお問い合わせください。事務局への戻りを確認後に再送させていただきます。 【未着問い合わせ期間】 2023年11月7日(火) ～ 11月11日(土) 23:59※お問い合わせ前に、必ずマイページにてご登録住所をご確認ください。※ご登録住所宛てへの発送となりますので、転居されている場合はご登録住所をご変更の上、ご連絡ください。※宛名と表札が異なる方・名字変更がございます方はこちらの「注意事項」をご覧ください。【未着問い合わせフォーム】>>未着のお問い合わせはこちら【対象者】2023年9月1日～9月30日までに入会された方※入会特典が未着の場合はお問い合わせください。※ご入金まで完了された方が対象となります。ご入金が月をまたいでいる場合は、次回発送の対象となります。※2023年10月入会の方への発送は2023年11月下旬頃を予定しております。【お問い合わせ後の再送について】お問い合わせいただいた内容をもとに配送状況の調査後、事務局への戻りが確認できた場合に再送させていただきます。返送が確認できない場合は、戻りが確認でき次第の再送となりますのでご了承ください。なお、再発送時期は、翌月下旬頃を予定しております。【特典の不良交換について】以下のページより内容を確認の上、写真を添えてお送りください。>>不良交換についてはこちら'> [Stand By You] Membership Benefits - Inquiries about Undelivered Items (For those who joined in September) | OFFICIAL HIGE DANDISM Fan Club "Stand By You"

OFFICIAL HIGE DANDISM Fan Club "Stand By You"

  • 日本語
  • English
  • 中文(繁體字)
  • 한국어

2023.11.07

【Stand By You】Regarding undelivered inquiries regarding membership benefits (for those who joined in September)

Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".


If you have not received the membership benefits (membership card and pin badge with membership number) that were sent to those who joined in September 2023, please contact us during the period below.

We will resend it after confirming its return to our office.



[Period for pending inquiries]

November 7, 2023 (Tue) to November 11, 2023 (Sat) 23:59

*Before making an inquiry, please be sure to check your registered address on your My Page.

*Items will be shipped to your registered address, so if you have moved, please change your registered address and contact us.

*If the addressee's name and nameplate are different or if your surname has changed, please see the "Notes" here.



[Undelivered item inquiry form]

>>Click here for inquiries about undelivered items



[Target audience]

Those who joined between September 1st and September 30th, 2023

*Please contact us if you have not received your membership benefits.

*This applies to those who have completed payment. If payment is made over the course of a month, the item will be eligible for the next shipping period.

*Shipment to those who join in October 2023 is scheduled for late November 2023.



[About resending after making an inquiry]

We will investigate the delivery status based on the information you provided, and if we are able to confirm that the item has been returned to our office, we will resend it.

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled for late next month.



[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

>>Click here for defective replacement

BACK