>Click here for inquiries about undelivered items [Target] Those who have completed the renewal procedure (= payment) between January 1st, 2023 and January 31st, 2023 *If the renewal benefits have not arrived, please contact us. *This applies to those who have completed the payment. If the payment spans two months, it will be eligible for the next shipment. *For those whose membership expiration date before renewal is after January 1, 2023 and who have completed the renewal procedure by February 28, 2023, we plan to ship the new benefits around late March 2023. *The renewal benefit is a benefit sent to those who have continued "Stand By You" for one year and have completed the renewal procedure (= payment). [Regarding re-delivery after inquiry] After investigating the delivery status based on the content of your inquiry, we will re-send it if we can confirm that it has been returned to the secretariat. If we cannot confirm the return, we will re-send it as soon as we can confirm the return, so please note. The re-delivery time is scheduled for around the end of the following month. We will inform you again at the time of shipment, so please wait until it arrives. [Regarding defective exchange of benefits] Please check the contents on the following page and send it with a photo attached. >>Click here for defective exchange' data-wovn-src:-original-content='いつもOfficial髭男dismファンクラブ「Stand By You」をご利用いただきありがとうございます。2023年1月に継続手続きを完了した方を対象に発送いたしました継続特典（クリアポストカードとパスステッカー）が届かない方は、以下の期間中にお問い合わせください。事務局への戻りを確認後に再送させていただきます。【未着問い合わせ期間】2023年3月7日(火) ～ 3月11日(土) 23:59※お問い合わせ前に、必ずマイページにてご登録住所をご確認ください。※ご登録住所宛てへの発送となりますので、転居されている場合はご登録住所をご変更の上、ご連絡ください。※宛名と表札が異なる方・名字変更がございます方はこちらの「注意事項」をご覧ください。※期間外のお問い合わせには一切お答えできませんのでご注意ください。【未着問い合わせフォーム】>>未着のお問い合わせはこちら【対象者】2023年1月1日～2023年1月31日までに継続の手続き（＝入金）を完了された方※継続特典が未着の場合はお問い合わせください。※ご入金まで完了された方が対象となります。ご入金が月をまたいでいる場合は、次回発送の対象となります。※継続前の会員有効期限が2023年1月1日以降で、2023年2月28日までに継続手続きをお済ませの方への新特典の発送は、2023年3月下旬頃を予定しております。※継続特典とは「Stand By You」を1年継続いただき、さらに継続手続き（＝入金）を完了された方にお送りする特典です。【お問い合わせ後の再送について】お問い合わせいただいた内容をもとに配送状況の調査後、事務局への戻りが確認できた場合に再送させていただきます。返送が確認できない場合は、戻りが確認でき次第の再送となりますのでご了承ください。なお、再発送時期は、翌月下旬頃を予定しております。発送時に改めてご案内いたしますので、到着までお待ちください。【特典の不良交換について】以下のページより内容を確認の上、写真を添えてお送りください。>>不良交換についてはこちら'> [Stand By You] Inquiries about renewal benefits not yet received (for those renewing in January) | OFFICIAL HIGE DANDISM Fan Club "Stand By You"

OFFICIAL HIGE DANDISM Fan Club "Stand By You"

  • 日本語
  • English
  • 中文(繁體字)
  • 한국어

2023.03.07

【Stand By You】Regarding inquiries regarding renewal benefits (for those who will be renewing in January)

Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".


​If you have not received the renewal benefits (clear postcard and pass sticker) that were sent to those who completed the renewal procedure in January 2023, please contact us during the period below.

We will resend it after confirming its return to our office.



[Period for pending inquiries]

March 7, 2023 (Tue) - March 11, 2023 (Sat) 23:59

*Before making an inquiry, please be sure to check your registered address on your My Page.

*Items will be shipped to your registered address, so if you have moved, please change your registered address and contact us.

*If the addressee's name and nameplate are different or if your surname has changed, please see the "Notes" here.

*Please note that we cannot answer any inquiries outside of this period.



[Undelivered item inquiry form]

>>Click here for inquiries about undelivered items



[Target audience]

Those who completed the renewal procedure (= payment)between January 1, 2023 and January 31, 2023

*If you have not received your renewal benefits, please contact us.

*This applies to those who have completed payment. If payment is made over the course of a month, the item will be eligible for the next shipping period.

*For those whose previous membership expiration date is after January 1, 2023 and who complete the renewal procedure by February 28, 2023, we plan to ship the new benefits around the end of March 2023.

*The renewal bonus is a bonus sent to those who have continued using "Stand By You" for one year and completed the renewal procedure (i.e. payment).



[About resending after making an inquiry]

We will investigate the delivery status based on your inquiry and resend the item if it has been returned to our office.

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled for late next month.

We will inform you again when the item is shipped, so please wait until it arrives.



[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

>>Click here for defective replacement

BACK