Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".

We apologize for keeping you waiting for so long.

We have sent out membership benefits (membership card and pin badge with membership number) to those who joined in November and December 2024.

See below for details.

[Shipping Eligible Parties]

<For those residing in Japan>

From (Fri), November 1, 2024 to (Sat), November 30, 2024Those who have joined "Stand By You"

* We will send it to your registered address as of December 15,2024.

From (Sun) December 1, 2024 to (Tue), December 31, 2024Those who have joined "Stand By You"

<For those residing outside Japan>

Those who join "Stand By You "between (Fri) November 1, 2024 and (Sat) November 30, 2024 and register with "Request to receive benefits"

* We will send it to your registered address as of December 15,2024.

Those who join "Stand By You "between (Sun) December 1, 2024 and (Tue) December 31, 2024 and register with "Request to receive benefits"

*This applies to those who have completed payment. If payment is made over the course of a month, the item will be eligible for the next shipping period.

*Shipments to those who join in January 2025 are scheduled to begin from late February 2025.

[Period for pending inquiries]

If you have any questions about your bonus or if it is missing, please contact us during the period below.

This is limited to one inquiry per member, so please check carefully before proceeding to the "Confirmation Screen."

*Please note that there will be no email to confirm completion of sending.

■ Members residing in Japan

Undelivered acceptance period: (Fri) February 21, 2025 to (Thu) at 23:59

Reception form:https://secure.plusmember.jp/officialhigedandism/1/questionnaire/168/65138/

※(Fri) February 21, 2025You can access it from here.

■ Members residing overseas

Deadline for receiving applications: February 28, 2025(Fri)Until (Thu), March 6th 23:59 JST

Reception form:https://secure.plusmember.jp/officialhigedandism/1/questionnaire/169/edb2b/

※(Fri) February 28, 2025You can access it from here.

*Please note that if we resend the item, we will send it to you on a cash-on-delivery basis (shipping charges will be borne by the customer). Please pay the shipping charges to the delivery person on the spot when the item arrives.

<Please check before inquiring about undelivered items>

■ Confirmation and change of registered address

After logging in, please check and change your registered address from "Confirm/Change Member Information" on your My Page.

(If your last name has changed, you will not be able to change it on your My Page, so please contact us via "Help/Inquiries.")

[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

>>Click here for defective replacement

[About resending after making an inquiry]

After investigating the delivery status based on the content of your inquiry,We will resend it once we have confirmed that it has been returned to our office.。

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled to take place at the end of the following month.