>Click here for inquiries about undelivered items *You can only send the form once within the period from the above. *Please note that the "reception completion email" will not be sent after sending. If necessary, please take a screenshot of the reception completion screen. [Eligible] Those who joined by 23:59 on (Sun) 2021 * Members who are valid as of 23:59 on (Sun) June 6 (= those who have an account that can log in) are eligible. * Those who joined after 00:00 on (Mon) June 7 will be eligible for shipping from the next issue. [About re-delivery after inquiry] After investigating the delivery status based on the content of your inquiry, we will re-send if we can confirm that it has been returned to the secretariat. If we cannot confirm the return, we will re-send it as soon as we can confirm the return, so please understand. The re-shipment is scheduled for around the end of the following month. We will inform you again at the time of shipment, so please wait until it arrives. [About defective exchange of benefits] Please check the contents on the following page and send it with a photo. If we receive a photo and determine that the item is defective, we plan to re-send it within the following month. * Please understand that we may have to keep you waiting depending on the stock situation. >> Click here for defective exchange' data-wovn-src:-original-content='いつもOfficial髭男dismファンクラブ「Stand By You」をご利用いただきありがとうございます。2021年6月6日(日)までに入会いただいた方を対象に発送いたしました「Stand By You」会報誌vol.1が届かない方は、以下の期間中にお問い合わせください。事務局への戻りを確認後に再送させていただきます。【未着問い合わせ期間】2021年7月7日(水) ～ 7月13日(火) 23:59※お問い合わせ前に、必ずマイページにてご登録住所をご確認ください。※ご登録住所宛てへの発送となりますので、転居されている場合はご登録住所をご変更の上、ご連絡ください。※宛名と表札が異なる方・名字変更がございます方はこちらの「ご登録内容ご確認のお願い」をご覧ください。※期間外のお問い合わせには一切お答えできませんのでご注意ください。【未着問い合わせフォーム】>>未着のお問い合わせはこちら※上記から期間内に1回のみ送信が可能です。※送信後「受付完了メール」は配信されませんので、予めご了承ください。　必要に応じて、受付完了画面のスクリーンショットをお控えください。  【対象者】2021年6月6日(日)23:59までに入会された方※6月6日(日)23:59時点で有効な会員様（＝ログインが可能な状態のアカウントをお持ちの方）が対象となります。※6月7日(月)00:00以降に入会された方は次号より発送対象となります。【お問い合わせ後の再送について】お問い合わせいただいた内容をもとに配送状況の調査後、事務局への戻りが確認できた場合に再送させていただきます。返送が確認できない場合は、戻りが確認でき次第の再送となりますのでご了承ください。なお、再発送時期は、翌月下旬頃を予定しております。発送時に改めてご案内いたしますので、到着までお待ちください。【特典の不良交換について】以下のページより内容を確認の上、写真を添えてお送りください。お写真をいただき、不良品と判断できた場合は翌月中の再送を予定しております。※在庫状況によってはお待たせする場合もございますのでご了承ください。>>不良交換についてはこちら'> "Stand By You" Newsletter Vol.1 Regarding Undelivered Inquiries | OFFICIAL HIGE DANDISM Fan Club "Stand By You"

OFFICIAL HIGE DANDISM Fan Club "Stand By You"

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2021.07.07

Regarding inquiries regarding undelivered "Stand By You" newsletter vol.1

Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".


If you have not received the "Stand By You" newsletter vol.1, which was sentto those who joined by (Sun), June 6, 2021, please contact us during the period below.

We will resend it after confirming its return to our office.



[Period for pending inquiries]

July 7, 2021 (Wed) - July 13, 2021 (Tue) 23:59

*Before making an inquiry, please be sure to check your registered address on your My Page.

*Items will be shipped to your registered address, so if you have moved, please change your registered address and contact us.

*If the addressee's name and nameplate are different or if your surname has changed, please see "Request to confirm your registration information" here.

*Please note that we cannot answer any inquiries outside of this period.



[Undelivered item inquiry form]

>>Click here for inquiries about undelivered items

*You can only send it once within the period above.

* Please note that a "confirmation of receipt email" will not be sent after submission.

If necessary, please take a screenshot of the confirmation screen.



[Target audience]

Those who joined by 23:59 on (Sun) 2021

* This offer is available tothose who are active members (i.e. those with an account that can log in) as of 23:59 on (Sun) June 6th.

*Those who join after 00:00 on (Mon) June 7th will be eligible to receive the next issue.



[About resending after making an inquiry]

We will investigate the delivery status based on your inquiry and resend the item if it has been returned to our office.

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled for late next month.

We will inform you again when the item is shipped, so please wait until it arrives.



[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

If we receive a photo and determine that the item is defective, we will plan to resend the item within the following month.

*Please note that there may be delays depending on stock availability.

>>Click here for defective replacement

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