Thank you for always using the OFFICIAL HIGE DANDISM fan club "Stand By You".

If you have not received the "Stand By You" newsletter vol.1, which was sentto those who joined by (Sun), June 6, 2021, please contact us during the period below.

We will resend it after confirming its return to our office.

[Period for pending inquiries]

July 7, 2021 (Wed) - July 13, 2021 (Tue) 23:59

*Before making an inquiry, please be sure to check your registered address on your My Page.

*Items will be shipped to your registered address, so if you have moved, please change your registered address and contact us.

*If the addressee's name and nameplate are different or if your surname has changed, please see "Request to confirm your registration information" here.

*Please note that we cannot answer any inquiries outside of this period.

[Undelivered item inquiry form]

>>Click here for inquiries about undelivered items

*You can only send it once within the period above.

* Please note that a "confirmation of receipt email" will not be sent after submission.

If necessary, please take a screenshot of the confirmation screen.

[Target audience]

Those who joined by 23:59 on (Sun) 2021

* This offer is available tothose who are active members (i.e. those with an account that can log in) as of 23:59 on (Sun) June 6th.

*Those who join after 00:00 on (Mon) June 7th will be eligible to receive the next issue.

[About resending after making an inquiry]

We will investigate the delivery status based on your inquiry and resend the item if it has been returned to our office.

If we are unable to confirm the return, please note that we will resend the item as soon as we can confirm the return.

The next shipment is scheduled for late next month.

We will inform you again when the item is shipped, so please wait until it arrives.

[Regarding exchange of defective bonus items]

Please check the details on the following page and send it to us with a photo attached.

If we receive a photo and determine that the item is defective, we will plan to resend the item within the following month.

*Please note that there may be delays depending on stock availability.

>>Click here for defective replacement