Help and Inquiries
About the nationwide tour [OFFICIAL HIGE DANDISM one-man tour 2026]
For this performance, your identity will be verified by presenting the electronic ticket displayed on your smartphone.
<If any of the following applies>
Please check the precautions and bring your identification documents with you when you come to the performance.
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■ When verifying your identity at the "Special Response Desk"
・If your companion does not have a smartphone
* Counter hours: 1 hour before the doors open until the end of the show
・When the accompanying person in the child seat does not have a smartphone in a designated parent-child seat
⇒Applicants can display their ticket on their smartphone and enter simultaneously through the regular entrance lane.
<Notes>
・If you purchase multiple tickets, the tickets for your companions will be displayed on the smartphone devices of the companions you registered at the reception desk.
・To receive your ticket, you will need to download OFFICIAL HIGE DANDISM app.
*For more information, please check "From receiving OFFICIAL HIGE DANDISM app electronic ticket to entry" at the URL below.
https://fc.higedan.com/feature/app_ticket
・If your companion does not have a smartphone, they will not be able to display the ticket.
⇒We will check the identification of the accompanying person to ensure that the information matches the information previously registered by the purchaser.
・Accompanying persons must be accompanied by the purchaser (representative) after their identity has been verified.
・If there is an error in your identification, you may be asked to fill in personal information such as your address, name, and phone number on the verification document.
・Please note that if we are unable to verify your identity, you may be refused entry.
・This performance is subject to the "Act Prohibiting Unauthorized Ticket Resale."
・If any illegal buying or selling is discovered, you will be denied entry.
*In this case, we will not be able to refund tickets or cover transportation costs, etc.
・It is expected to be very crowded just before the show starts, so please arrive with plenty of time.
・Please follow the instructions of the staff on site.
<Valid identification documents>
Please bring one of the following photo identification documents.
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(1) Passport
(2) Driver's license (limited to those issued by the Public Safety Commission or the National Police Agency)
(3) Student ID with photo (handwritten name is acceptable)
(4) Basic Resident Registration Card
(5) Physical disability certificate, rehabilitation certificate, mental disability certificate
(6) Residence card or special permanent resident certificate
(7) Credit card with photo
(8) Individual Number Card (My Number Card)
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Visitors under the age of 12 will be able to verify their identity with just one health insurance card, even if it does not have a photo.
When using your Individual Number Card (My Number Card) as identification, please only present the front (the side with your photo).
Please be careful not to present the back side (the side with your personal number printed on it).
Please note that when verifying your identity, the organizer will not look at the back of your Individual Number Card (My Number Card).
*Your personal identification number (My Number) notification card (a paper card with your personal number printed on it and no photo) cannot be used as identification.
<If you do not have the above items (1) to (8)>
We will verify two of the following documents (a) to (f) or one of the documents (a) to (f) and at least one document with your name printed on it. (Handwritten names are not accepted.)
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(a) Health insurance card
(b) Resident record
(c) Family register
(d) Family register extract
(e) Seal registration certificate
(f) Pension book
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■Examples of items with names printed on them
Employee ID card / Student ID card without photo / Credit card / Cash card / Patient card
*Copies, handwritten documents, and expired documents are not accepted.
*Public utility bills (electricity, water, etc.) and various postal documents are not acceptable, even if your name is printed on them.
*Items with names printed on them are not accepted.
Example: Only one employee ID card, two patient ID cards are not allowed
*Please bring all official certificates in the same condition as when they were officially issued.
*Resident registration certificates, family register copies, and extracts of family registers must be issued within the last six months. (Copies are not accepted.)
*Lending and borrowing insurance cards is prohibited by law.
*Tampering with or forging identification documents, and using forged identification documents are all criminal acts.
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Please read the "Identity Verification" section and the reception page on the special website before proceeding with your application.
▼Click here for the special site
https://event.higedan.com/feature/zepp2025_hall2026
There is a MENU button (two horizontal lines [=]) on the right side of the screen.
Clicking on it will allow you to change pages.
Other questions about the "National Tour [OFFICIAL HIGE DANDISM one-man tour 2026]"
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Q.Please tell us about the nationwide tour "OFFICIAL HIGE DANDISM one-man tour 2026."
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Q.Can minors participate?
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Q.Who should I contact for inquiries regarding admission and performances?
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Q.電子チケットの対応機種を教えてください。
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Q.スマホを持っていない場合はどうすればよいですか?
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Q.これから入会しても会員先行に応募できますか?
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Q.チケット先行スケジュールと応募条件を教えてください。
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Q.チケットの申し込みについて教えてください。
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Q.「制限を超えております」と表示されて申し込みできません。
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Q.「Stand By You」と「BROTHERS」に登録しているのにW会員先行に申し込みができません。
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Q.「指定親子席」で申込希望です。同行者はファンクラブの入会は必要ですか?
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Q.同行者のIDとパスワードを正しく入力しているのに認証エラーとなります。
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Q.チケットの申込履歴・当落結果の確認方法を教えてください。
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Q.ファンクラブを退会しても、先行予約で当選したチケットは有効ですか?
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Q.公式トレードについて教えてください。
If the above does not resolve your issue, please contact us using the details below.