Help and Inquiries
Payment of annual membership fees
A.
You will be charged the monthly fee on the day you sign up.
From the following month onwards, the monthly fee will be charged on the 5th of each month.
*The closing date and the withdrawal date will vary depending on the credit card company you use. For details, please check the invoice from your credit card company.
example)
① Joined on 12/28
■ December usage
Billed on December 28th
■ January usage
Around January 5th (the date when billing data is sent to the card company)
■From February usage
Billing on the 5th of each month ②Cancel on 1/3
■ December usage
Around December 5th (the date when billing data is sent to the card company)
■ January usage
Around January 5th (the date when billing data is sent to the card company)
⇒Even if you cancel your membership before the 5th of the month in which you used the service, you will be billed on the date of use: around the 5th of each month.
Other questions about "Annual fee payment"
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Q.What are the membership fees and payment methods?
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Q.What credit cards can I use?
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Q.If I pay by credit card, how will the payment be shown on my statement?
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Q.Can I check and change the credit card information I registered?
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Q.I was asked to authenticate myself when paying by credit card.
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Q.Can I change the payment method?
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Q.How can I pay at a convenience store?
If the above does not resolve your issue, please contact us using the details below.