Payment of annual membership fees
The procedure varies depending on the store.
▼Lawson/Ministop Loppi
*You will need your "Customer Number" and "Confirmation Number" when making a payment. Please make a note of them or print the screen.
1. On the Loppi home screen, select "For those who have various numbers" on the left button.
2. Enter your 14-digit customer number.
3. Enter your 4-digit confirmation number and select "Next".
4. After confirming the payment details, select "Yes."
5. Take the printed receipt to the cashier and pay in cash within 30 minutes.
*After payment, be sure to receive the "detailed statement and receipt." The "detailed statement and receipt" will serve as your receipt.
▼FamilyMart FamiPort
1. Select "Payment" from the FamiPort home screen.
2. Select "If you have various numbers, click here."
3. Select "Enter a number."
4. Enter the company code "20020".
5. Please enter your 12-digit order number starting with 8.
*Gifts are 12-digit numbers starting with 6.
6. Please check the payment method.
*Payment must be made in cash only.
7. Check the payment details and if they are correct, press the "Confirm" button.
8. FamiPort will issue you a "FamiPort Application Form."
9. Please take your "FamiPort Application Ticket" and make your payment at the cash register by the payment expiration date.
10. After paying at the cash register, please receive a transaction statement and receipt.
Other questions about "Annual fee payment"
If the above does not resolve your issue, please contact us using the details below.