2022.11.17
[SHOCKING NUTS TOUR] Information on rescheduled dates and ticket refunds for Tokyo and Osaka performances
Thank you very much for your continued support of OFFICIAL HIGE DANDISM.
The rescheduled dates for the Tokyo and Osaka performances of the "SHOCKING NUTS TOUR", which had been postponed, have been decided.
Additionally, one Tokyo performance will be held as a new performance.
[Rescheduled performance dates]
■ Nippon Budokan, Tokyo
Those who have tickets for the performance (Sun) 2022
→ Rescheduled to (Thu), February 16, 2023 at the same venue OPEN 17:00 / START 18:00
As a new show
(Wed) OPEN 17:00 / START 18:00.
■ Osaka Festival Hall
Those who have tickets for the performance (Fri) November 4, 2022
→ Rescheduled to Monday, (Mon) 30, 2023 at the same venue OPEN 17:00 / START 18:00
Those who have tickets for the performance (Sat) November 5, 2022
→ Rescheduled to (Tue), January 31, 2023 at the same venue OPEN 17:00 / START 18:00
If you have a ticket on the "OFFICIAL HIGE DANDISM app," your ticket will be valid for the above dates only and you will be able to enter the rescheduled performance.
If you have a ticket and can attend a performance on a date and at a venue that is not eligible for rescheduling, you will be asked to select your preferred date.
If there are seats available, we will reschedule your appointment to your desired date and venue.
In addition, tickets will be refunded for customers who are unable to attend the rescheduled performance.
Please check the information below and complete the procedure within the period.
*The following information is for customers who have tickets on the "OFFICIAL HIGE DANDISM app." Customers who use the "Disc Garage Same-Day Ticket Web Reception" can check the information at the end of this article.
[Change request for rescheduled performance and ticket refund period]
November 17th (Thu) 15:00 - November 23rd (Wednesday, National Holiday) 23:59
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●A: Customers who can attend the rescheduled performance
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Your current tickets will be valid for the rescheduled date.
If you reload the electronic ticket, it will be changed to the specified rescheduled date.
There is no procedure for you to take.
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●B: Customers who can attend if the performance is rescheduled to another date
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Please apply for changes to the rescheduled performance within the period specified.
If a transfer is possible after your application, we will let you know.
<For customers who have tickets for the Tokyo performance (Sun) October 30th (→rescheduled performance (Thu) 2023)>
If you are able to attend the new performance at Nippon Budokan on (Wed) February 15, 2023, please apply for a change to your performance below. We will guarantee your request to change.
*The currently displayed seat number will be changed (your seat may be further back than the one displayed). Seat type cannot be changed.
Application form URL:https://tixplus.jp/ticket/order/login.php?tour=7674&precede=1
<For customers who have tickets for the Osaka performance (Fri) November 4th (→rescheduled performance on Monday, January 30th (Mon) 2023)>
If you are able to attend the rescheduled January 31 (Tue) 2023 Festival Hall performance (Day 2) or the new February 15, (Wed) Nippon Budokan performance, please apply for a change of performance below.
*We will guarantee your request to change to the Nippon Budokan performance (Wed) February 15th.
If you wish to change your seat to the performance at Festival Hall (Tue) January 31st, we will hold a lottery and we may not be able to fulfill your request. Seat type cannot be changed.
If your request is not fulfilled through the lottery, you will be able to choose to keep your ticket for the originally specified performance date or receive a refund at a later date.
Application form URL:https://tixplus.jp/ticket/order/login.php?tour=7674&precede=2
<For customers who have tickets for the Osaka performance (Sat) November 5th (→ rescheduled performance (Tue), January 31st, 2023)>
If you are able to attend the rescheduled January 30th (Mon) 2023 Festival Hall performance (Day 1) or (Wed) Nippon Budokan performance, please apply for a change of performance below.
*We will guarantee your request to change to the Nippon Budokan performance (Wed) February 15th.
If you wish to change your seat to the performance at Festival Hall (Mon) January 30th, a lottery will be held, and we may not be able to fulfill your request. Seat type cannot be changed.
If your request is not fulfilled through the lottery, you will be able to choose to keep your ticket for the originally specified performance date or receive a refund at a later date.
Application form URL:https://tixplus.jp/ticket/order/login.php?tour=7674&precede=3
[Notes regarding changes to transfer dates]
*The person who purchases the ticket must select the desired date. (If a companion does this, it will be invalid.)
*When rescheduling a performance, it is not possible to substitute or change attendees or change seat types.
*If you purchase multiple tickets, we cannot accommodate partial transfers or partial refunds.
*If the number of applications for your desired performance exceeds the specified number, attendees will be selected by lottery.
[Announcement of lottery results]
The event is scheduled for Wednesday, November 30, 2022 at 6:00 (Wed)
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●C: Customers who cannot attend any of the rescheduled performance dates
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For customers who are unable to attend the rescheduled performance, tickets will be refunded.
Refunds will be made through the Ticket Plaza Trade system.
■ Refund trade acceptance
November 17th (Thu) 15:00 - November 23rd (Wednesday, National Holiday) 23:59 at Ticket Plaza Trade
https://trade.tixplus.jp/artists/tour/7298
[Notes regarding refunds]
*Due to system limitations, applications will only be accepted as "listings", however, all applications during the above period will be accepted and processed for refunds.
*During the above period, there will be no trading fees for tickets to the Tokyo and Osaka performances, and we will refund the ticket price plus various fees incurred at the time of purchase after the acceptance period ends.
(Please note that convenience store payment fees and other charges are not eligible for refund.)
We will also take the same measures for those who are already listing items for trade.
*Partial refunds are possible for just one ticket.
*Refunds will be transferred from Ticket Plaza to the account you registered when applying after Monday, December (Mon).
*If you wish to receive a refund, please make sure to complete the procedure within the application period. If you list an item for trade after the above period has passed, the normal trading fees will be charged and we will not be able to refund the fees charged at the time of purchase, so please make sure to complete the procedure within the period.
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■ Regarding ticket resale
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We will provide separate information regarding the resale of tickets for the new performance at Nippon Budokan in Tokyo on (Wed), February 15, 2023, as well as for the rescheduled dates that were canceled due to refunds.
[Inquiries regarding ticket refunds and rescheduled performance requests]
Chikepla customer support
https://tixplus.jp/support/tixplus/
*When contacting us, please clearly state "Application for refund/change of date of rescheduled performance of OFFICIAL HIGE DANDISM Tokyo or Osaka performance" and be sure to include your phone number, name, ID (email address), and details of the question you are wondering about.
▼Click here for the special tour website
https://event.higedan.com/feature/halltour_2022
[For customers using the Disk Garage same-day ticket online reception]
An email will be sent by Monday, November (Mon) to the email address you used to purchase tickets online for the October 30th (Sun) performance, confirming whether you can attend the rescheduled performance or request a ticket refund.
If you have changed the email address you used when applying, or if you have not received an email, please contact us using the Disk Garage online inquiry form below by Wednesday, November 23rd (national holiday).
*Please be sure to enter "Regarding HIGEDAN performance on October 30th" in item 10. Inquiry details.
[Disk Garage WEB Inquiry Form] https://info.diskgarage.com/