2022.03.22
OFFICIAL HIGE DANDISM one-man tour 2021-2022 -Editorial- Requests for visitors [Performance at Makomanai Sekisui Heim Ice Arena, Hokkaido]
OFFICIAL HIGE DANDISM one-man tour 2021-2022 -Editorial- will be held at Makomanai Sekisui Heim Ice Arena in Hokkaido on April 1st (Fri), 2nd (Sat), and 3rd (Sun). The performers and staff will do their utmost to create an environment where everyone can attend the show with peace of mind.
We ask all visitors to please understand and cooperate with the following guidelines (excerpt).
Please check the special website for the performance for the full guidelines.
https://event.higedan.com/feature/at20_tour2122#popOpen
◇Information about COCOA (COVID-19 Contact Confirmation App)
・Please be sure to install and run the app before coming to the event.
We will check the installation upon entry.
■App Store: https://apps.apple.com/jp/app/id1516764458
◇Please wear a mask at all times, have your temperature checked upon entry, and disinfect your hands.
*Please be sure to bring and wear a non-woven mask when attending the performance*
・Please wash your hands and disinfect your hands frequently even inside the venue.
◇Please maintain an appropriate distance when lining up.
*Please refrain from conversations with other customers when entering or exiting the venue, when lining up, and within the venue.*
- When lining up, including when entering and using the restrooms, please maintain distance from those in front and behind you.
◇ Regarding electronic ticket confirmation and identity verification
・Your identity will be verified by showing the ticket displayed on your smartphone.
・If you purchase multiple tickets, please distribute them among the people in your party in advance.
*If you do not have a smartphone, please bring your identification documents and come to the "Special Assistance Desk" located at the front of the venue.
*Office hours: 30 minutes before the doors open until the end of the show*
Please check the special website for the performance regarding identification documents.
※To customers with paper tickets※
For some performances at Makomanai Sekisui Heim Ice Arena, we are selling paper tickets, including tickets for rescheduled performances in 2020. Customers who have paper tickets must come to the "Special Assistance Desk" with the purchase representative and accompanying person to help us verify their identity and fill out a medical questionnaire.
◇From receiving your e-ticket to entering the venue
▼Lawson Ticket
Tickets for the performances on April 1st (Fri), 2nd (Sat), and 3rd (Sun) will be available from 10:00am on March 22nd (Tue)
For details on how to use the app and to download it, please click here: https://l-tike.com/e-tike/navi/guide/
STEP 1 Download the app Please download the "Lawson Ticket e-Ticket app" in advance.
STEP 2: Your ticket will be automatically delivered to the ticket collection app. Please check it.
*If the smartphone phone number entered when booking is different from the phone number of your device, the ticket will not be displayed.
STEP 3 Ticket distribution If you purchase multiple tickets, distribute (hand over) the tickets and register the personal information of your companions. Companions will also need to download the L-Ticket e-Ticket app.
*If a child in a parent-child seat does not have a smartphone, the representative must also present the child's seat ticket and they can enter together through the regular lane.
STEP 4 Admission on the performance day
When entering, please have the "Admission" screen of the "Lawson Ticket Electronic Ticket App" ready before proceeding to the entrance gate.
Entry method: https://l-tike.com/e-tike/navi/guide/entry_method.html
*You will not be able to enter with a screenshot of the ticket ticket screen. Please make sure to display the ticket within the app before entering.
▼LINE Ticket
Tickets for the performances on April 1st (Fri), 2nd (Sat), and 3rd (Sun) will be available from 10:00am on March 22nd (Tue)
Ticket collection and entry methods can be found here: https://ticket-blog.line.me/archives/12447127.html
同行者へのチケット分配方法はこちら https://ticket-blog.line.me/archives/13718934.html
▼Mount Alive Climbers (formerly Mount Alive MEMBERS)
Ticket sales for the performances on 4/1 (Fri), 4/2 (Sat), and 4/3 (Sun) will begin on 3/22 (Tue) at 10:00AM
For ticket collection and entry methods, please click here: https://members.mountalive.com/faq/detail/68
Click here for details on how to distribute tickets to accompanying persons: https://members.mountalive.com/faq/detail/73
If you purchase multiple tickets, please distribute the tickets to your companions before entering.
▼Ticket Pia
Ticket sales for the performances on 4/1 (Fri), 4/2 (Sat), and 4/3 (Sun) will begin at 10:00 on 3/25 (Fri)
・How to receive your e-ticket
You will be admitted using the [MOALA Ticket for Cloak]. You will not be admitted by showing the Cloak screen.
After selecting and operating "Pick up with e-ticket" on the Cloak site, you can collect your e-ticket by accessing the issued MOALA Ticket collection URL.
MOALA Ticket does not require the installation of a dedicated app, and electronic tickets can be displayed and entry is possible using the browser on your smartphone device.
*To use MOALA Ticket, you will need a smartphone with a communications contract.
Please be sure to check how to use MOALA Ticket and which devices are compatible. https://guide.moala.fun/quick-ticket/cloak
For this performance, electronic tickets can be issued in bulk by purchasers, but in order to ensure smooth admission, we ask that you please distribute your tickets among your companions as much as possible. We appreciate your cooperation.
*Your companions will also need a Pia membership ID to receive tickets via distribution. If you register as a Pia member by the performance date, you can distribute tickets to anyone.
▼eplus
Tickets for the performances on 4/1 (Fri), 4/2 (Sat), and 4/3 (Sun) will be available from 3:00 PM on 3/25 (Fri)
Click here for ticket download, distribution and entry methods
If you purchase multiple tickets, please distribute the tickets to your companions (registered at the time of purchase) before entering.
◇ Regarding ticket refunds and resales
・In consideration of the current infectious disease situation, we will be accepting last-minute ticket refunds and resale of refunded tickets during the following period.
▼Refund acceptance period
Reception period: 3/25 (Fri) 12:00 ~ 3/27 (Sun) 23:59
*Refunds for tickets sold through ePlus and Ticket Pia will begin from 10am.
*If you receive a partial refund for a multiple-ticket purchase, Kanousei be resold and seated by a different group of customers.
・We will accept requested refunds, so refunds and ticket resales will not be available outside the above period.
■ Customers who purchased tickets through Lawson Ticket
Please check the following URL for information on refund procedures.
■ Customers who purchased tickets through LINE Ticket
Those who are eligible for a ticket refund will receive a separate notification on the "LINE Ticket Info" chat screen, so please register your bank details within the specified period. (Please note that if you do not register within the specified period, we will not be able to process your refund.)
*Please check here for details.
■Customers who purchased at Mount Alive Climbers (formerly Mount Alive MEMBERS)
Refund method: Ticket Plaza will contact you via email.
Inquiries: Tixplus Customer Support https://tixplus.jp/support/tixplus/
*Please check the settings for receiving permission for the [plusmember.jp] and [cc.plusmember.jp] domains.
*If you do not receive any contact, please contact Tixplus customer support by the refund deadline.
■ Customers who purchased tickets through ePlus
Refund method: https://eplus.jp/sf/refund2
Inquiries: http://support.eplus.jp/
■ Customers who purchased tickets through Ticket Pia
Refund method: http://t2.pia.jp/guide/refund.html
Inquiry: http://t.pia.jp/help/index.jsp
▼Resale acceptance period
Resale will be accepted through Lawson Ticket.
Tickets for the performances on April 1st (Fri), 2nd (Sat), and 3rd (Sun) will continue to be sold at the following link until all tickets are sold out.
*Only annotated reserved seats will be sold on (Sat) 2nd.
Lawson Tickethttps://l-tike.com/higedan/
Ticket Pia https://w.pia.jp/t/higedan-tr21-22/
Eplushttps://eplus.jp/higedan2021/
Resale lottery application period for the 4/2 (Sat) performance: Application period: 3/25 (Fri) 12:00 ~ 3/27 (Sun) 23:59
Registration is here:https://l-tike.com/st1/hgdn21-22-sai13
*The results of the resale lottery will be announced on Wednesday, (Wed) 30th at 12:00.
【Notes】
・Only reserved seats will be sold.
・There is a limit of one ticket per performance.
・The resale lottery will be for the resale of refunded seats. There may be a seat next to your winning ticket with no empty seat between it and another group of people.
・A handling fee will be charged in addition to the ticket price.
・We will accept requested refunds, so refunds and ticket resales will not be available outside the above period.
◇ Regarding seating arrangements
Seats for this tour are sold at capacity determined by local governments and venues.
Please note that the seating arrangement for the upcoming performance at Makomanai Sekisui Heim Ice Arena will mean that you Kanousei be seated next to other groups of patrons in front, behind, on either side of you.
◇ Regarding your physical condition when you visit
・Please refrain from attending if you are not feeling well.
*If you become unwell or start feeling unwell during your visit, please inform a member of staff immediately.
◇ Regarding merchandise sales
・We plan to sell merchandise at the venue on the day of the performance in consideration of the impact of COVID-19, but there is Kanousei place restrictions on the items available and the number of items for sale. Therefore, in order to reduce congestion at the sales floor, we ask that you please use online shopping in advance.
◇Please refrain from shouting out loud while watching the show.
・Please stay in your seat during the performance, and cheering, whistling, etc. are prohibited. Please enjoy the performance by clapping your hands.
*Please refrain from conversations with other customers even before and after the performance.*
◇ Regarding viewing
All seats will be reserved and the number of seats, seating arrangement and spacing will be determined by the venue's regulations.
- Disinfection will be carried out thoroughly and earmuffs will be provided.
・Please refrain from using penlights, light items, fans, or other items that make noise.
◇ Request for regulated exit
・After the show, there will be regulated exits. Please wait in your seat until staff guide you to your area.
We would like to express our sincere gratitude to all those attending the performance for their tremendous cooperation, from applying for tickets, to the day of the performance, and even when you leave.
All the members and staff are sincerely grateful that you are able to attend even under these circumstances. Please enjoy the music of OFFICIAL HIGE DANDISM to your heart's content on the day.
~ OFFICIAL HIGE DANDISM and all staff ~