OFFICIAL HIGE DANDISM one-man tour 2021-2022 -Editorial- Requests for visitors [Okinawa Convention Center Exhibition Hall Performance]

2022.02.18

OFFICIAL HIGE DANDISM one-man tour 2021-2022 -Editorial- will be held on February 26th (Sat) and 27th (Sun) at the Okinawa Convention Center Exhibition Hall in Okinawa Prefecture. The performers and staff will be taking every precaution to create an environment where everyone can attend the show with peace of mind.

We ask all visitors to please understand and cooperate with the following guidelines (excerpt).

Please check the special website for the performance for the full guidelines.

https://event.higedan.com/feature/at20_tour2122#popOpen

◇Information about COCOA (COVID-19 Contact Confirmation App)

・Please be sure to install and run the app before coming to the event.

We will check the installation upon entry.

■App Store: https://apps.apple.com/jp/app/id1516764458

■Google Play: https://play.google.com/store/apps/details?id=jp.go.mhlw.covid19radar

◇Please wear a mask at all times, have your temperature checked upon entry, and disinfect your hands.

*Please be sure to bring and wear a non-woven mask when attending the performance*

・Please wash your hands and disinfect your hands frequently even inside the venue.

◇Please maintain an appropriate distance when lining up.

*Please refrain from conversations with other customers when entering or exiting the venue, when lining up, and within the venue.*

- When lining up, including when entering and using the restrooms, please maintain distance from those in front and behind you.

◇ Regarding electronic ticket confirmation and identity verification

・Your identity will be verified by showing the ticket displayed on your smartphone.

・If you purchase multiple tickets, please distribute them among the people in your party in advance.

*If you do not have a smartphone, please bring your identification documents and come to the "Special Assistance Desk" located at the front of the venue.

*Office hours: 30 minutes before the doors open until the end of the show*

Please check the special website for the performance regarding identification documents.

▼From receiving your electronic ticket to entering the venue

▼Lawson Ticket

Tickets for the performances on 2/26 (Sat) and 2/27 (Sun) will be available from 10:00 on 2/19 (Sat)

For details on how to use the app and to download it, please click here: https://l-tike.com/e-tike/navi/guide/

STEP 1 Download the app Please download the "Lawson Ticket e-Ticket app" in advance.

STEP 2: Your ticket will be automatically delivered to the ticket collection app. Please check it.

*If the smartphone phone number entered when booking is different from the phone number of your device, the ticket will not be displayed.

STEP 3 Ticket distribution If you purchase multiple tickets, distribute (hand over) the tickets and register the personal information of your companions. Companions will also need to download the L-Ticket e-Ticket app.

*If a child in a parent-child seat does not have a smartphone, the representative must also present the child's seat ticket and they can enter together through the regular lane.

STEP 4 Admission on the performance day

When entering, please have the "Admission" screen of the "Lawson Ticket Electronic Ticket App" ready before proceeding to the entrance gate.

Entry method: https://l-tike.com/e-tike/navi/guide/entry_method.html

*You will not be able to enter with a screenshot of the ticket ticket screen. Please make sure to display the ticket within the app before entering.

▼LINE Ticket

Tickets for the performances on 2/26 (Sat) and 2/27 (Sun) will be available from 10:00 on 2/19 (Sat)

Ticket collection and entry methods can be found here: https://ticket-blog.line.me/archives/12447127.html

同行者へのチケット分配方法はこちら　https://ticket-blog.line.me/archives/13718934.html

▼Ticket Pia

・Ticket issue start date

2/26 (Sat) performance ⇒ Ticket sales start from 10:00 on 2/19 (Sat)

2/27 (Sun) performance ⇒ Ticket sales start from 10:00 on 2/20 (Sun)

・How to collect tickets

After purchasing and paying for your tickets, you can choose your collection method on the Cloak website.

The only available collection service is "e-ticket collection via smartphone."

Paper tickets cannot be picked up at convenience stores.

Please use the electronic ticket "MOALA Ticket for Cloak" to enter. You will not be able to enter by showing the Cloak screen.

After selecting and operating "Pick up with e-ticket" on the Cloak site, you can collect your e-ticket by accessing the issued MOALA Ticket collection URL.

MOALA Ticket does not require the installation of a dedicated app, and electronic tickets can be displayed and entry is possible using the browser on your smartphone device.

詳細はこちら　http://t.pia.jp/guide/quickticket.jsp

*To use MOALA Ticket, you will need a smartphone with a communications contract.

Please be sure to check how to use MOALA Ticket and which devices are compatible. https://guide.moala.fun/quick-ticket/cloak

・How to distribute points to accompanying persons

For this performance, tickets will be issued one per person.

If you purchase multiple tickets, you will need to distribute them to your companions through Cloak. The purchaser cannot issue tickets collectively. Companions will also need a Pia membership ID to receive their tickets. If you register as a Pia member by the day of the performance, you can distribute the tickets to anyone.

詳細はこちら　https://cloak.pia.jp/contents/guide/forward.html

▼eplus

・Ticket sales start date: Saturday (Sat) 19th from 3pm

For ticket download, distribution and entry methods, please click here: https://eplus.jp/sf/guide/spticket

◇ Regarding ticket refunds

・In consideration of the current infectious disease situation, we will be accepting last-minute ticket refunds during the following period.

・Tickets will continue to be sold at the following counters until all tickets are sold out.

*After the planned number of tickets has been sold, refunds will be available as same-day exchange tickets at Lawson Ticket starting at 10:00 (Wed) the 23rd.

Lawson Tickethttps://l-tike.com/higedan/

Eplushttps://eplus.jp/higedan02260227/

Ticket Pia https://w.pia.jp/t/higedan-tr21-22/

▼Refund acceptance period

Reception period: 2/19 (Sat) 10:00 ~ 2/21 (Mon) 23:59

*Refunds for tickets sold through ePlus, Ticket Pia, and LINE will begin from 10am.

*If you receive a partial refund for a multiple-ticket purchase, Kanousei be resold and seated by a different group of customers.

・We will accept requested refunds, so refunds and ticket resales will not be available outside the above period.

■ Customers who purchased tickets through Lawson Ticket

For details, please see https://l-tike.com/st1/hgdn21-22-022627

■ Customers who purchased tickets through ePlus

Refund methods vary depending on how you received your ticket and how you paid for it.

Please refer to the refund method chart below for details on the refund method.

http://eplus.jp/refund2/

Answer the questions to identify your situation and we'll show you the refund method that's right for you.

■ e+ Customer Center

Inquiries: http://support.eplus.jp/

*Please go to the "Frequently Asked Questions" section.

■ Customers who purchased tickets through Ticket Pia

＜Customers who have not yet received their tickets at Cloak＞

If you have selected Cloak collection but have not yet received your ticket, please complete the refund procedure on your Cloak My Page.

For details on other refund methods, please see the address below.

http://t.pia.jp/guide/refund.jsp

■ Customers who purchased tickets through LINE Ticket

Those who are eligible for a ticket refund will receive a separate notification on the "LINE Ticket Info" chat screen, so please register your bank details within the specified period. (Please note that if you do not register within the specified period, we will not be able to process your refund.)

*Please check here for details.

https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja

◇ Regarding seating arrangements

Seats for this tour are sold at capacity determined by local governments and venues.

Please note that the seating arrangement for this Okinawa performance may mean that you Kanousei be seated next to other groups of customers in front, behind, on either side of you.

◇ Regarding your physical condition when you visit

・Please refrain from attending if you are not feeling well.

*If you become unwell or start feeling unwell during your visit, please inform a member of staff immediately.

◇ Regarding merchandise sales

・We plan to sell merchandise at the venue on the day of the performance in consideration of the impact of COVID-19, but there is Kanousei place restrictions on the items available and the number of items for sale. Therefore, in order to reduce congestion at the sales floor, we ask that you please use online shopping in advance.

https://shop.fannect.jp/higedan/sp/

◇Please refrain from shouting out loud while watching the show.

・Please stay in your seat during the performance, and cheering, whistling, etc. are prohibited. Please enjoy the performance by clapping your hands.

*Please refrain from conversations with other customers even before and after the performance.*

◇ Regarding viewing

All seats will be reserved and the number of seats, seating arrangement and spacing will be determined by the venue's regulations.

- Disinfection will be carried out thoroughly and earmuffs will be provided.

・Please refrain from using penlights, light items, fans, or other items that make noise.

◇ Request for regulated exit

・After the show, there will be regulated exits. Please wait in your seat until staff guide you to your area.

We would like to express our sincere gratitude to all those attending the performance for their tremendous cooperation, from applying for tickets, to the day of the performance, and even when you leave.

All the members and staff are sincerely grateful that you are able to attend even under these circumstances. Please enjoy the music of OFFICIAL HIGE DANDISM to your heart's content on the day.

~ OFFICIAL HIGE DANDISM and all staff ~

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