2022.01.05
OFFICIAL HIGE DANDISM one-man tour 2021-2022 -Editorial- Requests for visitors [Aichi Sky Expo performance]
OFFICIAL HIGE DANDISM one-man tour 2021-2022 -Editorial- will be held at Aichi Sky Expo in Aichi Prefecture on (Sat), 2022 and (Sun) January 16th, 2022. All performers and staff will do their utmost to create an environment where everyone can attend the show with peace of mind.
We ask all visitors to please understand and cooperate with the following guidelines (excerpt).
Please check the special website for the performance for the full guidelines.
https://event.higedan.com/feature/at20_tour2122#popOpen
◇Information about COCOA (COVID-19 Contact Confirmation App)
・Please be sure to install and run the app before coming to the event.
We will check the installation upon entry.
■App Store: https://apps.apple.com/jp/app/id1516764458
◇Please wear a mask at all times, have your temperature checked upon entry, and disinfect your hands.
*Please be sure to bring and wear a non-woven mask when attending the performance*
・Please wash your hands and disinfect your hands frequently even inside the venue.
◇Please maintain an appropriate distance when lining up.
*Please refrain from conversations with other customers when entering or exiting the venue, when lining up, and within the venue.*
- When lining up, including when entering and using the restrooms, please maintain distance from those in front and behind you.
◇ Regarding electronic ticket confirmation and identity verification
・Your identity will be verified by showing the ticket displayed on your smartphone.
・If you purchase multiple tickets, please distribute them among the people in your party in advance.
*If you do not have a smartphone, please bring your identification documents and come to the "Special Assistance Desk" located at the front of the venue.
*Office hours: 30 minutes before the doors open until the end of the show*
Please check the special website for the performance regarding identification documents.
※To customers with paper tickets※
For some Aichi Sky Expo performances, paper tickets are available, including tickets for rescheduled performances in 2020. Customers who have paper tickets must come to the "Special Assistance Desk" with the purchase representative and accompanying person to help us verify their identity and fill out a medical questionnaire.
●Customers who purchased tickets for the 2020 performances through Ticket Pia, ePlus, or the Sunday Ticket Center
(Customers who have answered the "Select your preferred date" for the rescheduled performance and have been selected to attend the Aichi Sky Expo performance)
Please present your paper ticket for the 2020 performance and identification at the "special counter" to exchange it for an admission ticket.
*If you are unable to present your paper ticket and identification, you may be denied entry.
*Paper tickets for the 2020 performance will be collected.
*Please be prepared to receive an email containing the survey results.
▼From receiving your electronic ticket to entering the venue
▼Lawson Ticket
Tickets for the performances on 1/4 (Tue), 1/5 (Wed), and 1/6 (Thu) will be available from 10:00 on 12/20 (Mon)
For details on how to use the app and to download it, please click here: https://l-tike.com/e-tike/navi/guide/
STEP 1 Download the app Please download the "Lawson Ticket e-Ticket app" in advance.
STEP 2: Your ticket will be automatically delivered to the ticket collection app. Please check it.
*If the smartphone phone number entered when booking is different from the phone number of your device, the ticket will not be displayed.
STEP 3 Ticket distribution If you purchase multiple tickets, distribute (hand over) the tickets and register the personal information of your companions. Companions will also need to download the L-Ticket e-Ticket app.
*If a child in a parent-child seat does not have a smartphone, the representative must also present the child's seat ticket and they can enter together through the regular lane.
STEP 4 Admission on the performance day
When entering, please have the "Admission" screen of the "Lawson Ticket Electronic Ticket App" ready before proceeding to the entrance gate.
How to enter: https://l-tike.com/e-tike/navi/guide/entry_method.html
*You will not be able to enter with a screenshot of the ticket ticket screen. Please make sure to display the ticket within the app before entering.
▼Ticket Pia
Tickets for the performances on 1/15 (Sat) and 1/16 (Sun) will be available from 10:00 on 1/8 (Sat)
・How to collect tickets
Please use the electronic ticket "MOALA Ticket for Cloak" to enter. You will not be able to enter by showing the Cloak screen.
After selecting and operating "Pick up with e-ticket" on the Cloak site, you can collect your e-ticket by accessing the issued MOALA Ticket collection URL.
MOALA Ticket does not require the installation of a dedicated app, and electronic tickets can be displayed and entry is possible using the browser on your smartphone device.
*To use MOALA Ticket, you will need a smartphone with a communications contract.
Handling of Personal Information
When using electronic tickets through MOALA Ticket for Cloak, some of the ticket holder's personal information (name, phone number) will be provided to playground Co., Ltd. in order to provide services related to the electronic tickets and facilitate administrative procedures related to admission.
・How to distribute points to accompanying persons
For this performance, tickets will be issued one per person.
If you purchase multiple tickets, you will need to distribute them to your companions through Cloak. The purchaser cannot issue tickets collectively. Companions will also need a Pia membership ID to receive their tickets. If you register as a Pia member by the day of the performance, you can distribute the tickets to anyone.
▼eplus
Tickets for the performances on 1/15 (Sat) and 1/16 (Sun) will be available from 15:00 on 1/8 (Sat)
Click here for ticket download, distribution and entry methods
◇ Regarding ticket refunds
・In consideration of the current infectious disease situation, we will be accepting last-minute ticket refunds and resale of refunded tickets during the following period.
▼Refund acceptance period
Reception period: 1/8 (Sat) 12:00 ~ 1/10 (Mon) 23:59
*Refunds for tickets sold through ePlus and Ticket Pia will begin from 10am.
*If you receive a partial refund for a multiple-ticket purchase, Kanousei be resold and seated by a different group of customers.
・We will accept requested refunds, so refunds and ticket resales will not be available outside the above period.
■ Customers who purchased tickets through Lawson Ticket
Please check the following URL for information on refund procedures.
■ Customers who purchased tickets through ePlus
Refund methods vary depending on how you received your ticket and how you paid for it.
Please refer to the refund method chart below for details on the refund method.
<Refund method confirmation chart> https://eplus.jp/refund2/
・e+ Customer Support (Inquiries) http://eplus.jp/qa/
■ Customers who purchased tickets through Ticket Pia
＜Customers who have not yet received their tickets at Cloak＞
If you have selected to collect your Cloak ticket but have not yet received your ticket, please complete the refund procedure on your Cloak My Page.
Please do.
<Customers who purchase tickets at Seven-Eleven>
*Customers who purchased tickets for the Port Messe Nagoya performances on (Sat) April 4th and (Sun), April 5th, 2020 at Seven-Eleven
Due to system issues, refunds for this performance cannot be processed at Seven-Eleven stores.
Please follow the instructions for "For those who picked up their item via delivery" at the address below for refund details.
In addition, affected customers will be notified by email from Ticket Pia.
For details on other refund methods, please see the address below.
[Customers who purchased tickets at the Sunday Ticket Center]
Refund period for those who wish to receive a refund: Until Monday, January 10th (Mon)
Please return your tickets with their stubs intact by registered mail to the address below.
When doing so, please be sure to clearly write your address, name, phone number, and the seat type and number of tickets enclosed on the envelope or memo before enclosing the tickets.
<Return address>
TI Building, 2-12-8 Higashisakura, Higashi-ku, Nagoya, 461-8522
Sunday Folk Promotion "OFFICIAL HIGE DANDISM Refund" Department
As soon as the refund is ready, we will send it to you by "registered cash mail", so please wait for a while.
Please note that refunds will be made to the address and name registered at the time of purchase.
If your address has changed, please write your new address on the note and update your membership information accordingly.
*We cannot be held responsible for any non-delivery incidents if sent using methods other than those specified.
If you have not received your refund by early March 2022, please contact us using the details below.
お問合せ：サンデーフォークプロモーション 052-320-9100(12:00～18:00)
▼Resale acceptance period
Resale will be accepted through Lawson Ticket.
Resale lottery application period for the performances on 1/15 (Sat) and 1/16 (Sun): Application period: 1/8 (Sat) 12:00 ~ 1/10 (Mon) 23:59
Registration is here: https://l-tike.com/st1/hgdn21-22-sai10
*The results of the resale lottery will be announced at 12:00 on Friday (Fri) 14th.
【Notes】
・Only reserved seats will be sold.
・There is a limit of one ticket per performance.
・The resale lottery will be for the resale of refunded seats. There may be a seat next to your winning ticket with no empty seat between it and another group of people.
・A handling fee will be charged in addition to the ticket price.
・We will accept requested refunds, so refunds and ticket resales will not be available outside the above period.
◇ Regarding seating arrangements
Seats for this tour are sold at capacity determined by local governments and venues.
Please note that the seating arrangement for this Aichi Sky Expo performance may mean that you Kanousei be seated next to other groups of customers in front, behind, or on either side of you.
◇ Regarding your physical condition when you visit
・Please refrain from attending if you are not feeling well.
*If you become unwell or start feeling unwell during your visit, please inform a member of staff immediately.
◇ Regarding merchandise sales
・We plan to sell merchandise at the venue on the day of the performance in consideration of the impact of COVID-19, but there is Kanousei place restrictions on the items available and the number of items for sale. Therefore, in order to reduce congestion at the sales floor, we ask that you please use online shopping in advance.
◇Please refrain from shouting out loud while watching the show.
・Please stay in your seat during the performance, and cheering, whistling, etc. are prohibited. Please enjoy the performance by clapping your hands.
*Please refrain from conversations with other customers even before and after the performance.*
◇ Regarding viewing
All seats will be reserved and the number of seats, seating arrangement and spacing will be determined by the venue's regulations.
- Disinfection will be carried out thoroughly and earmuffs will be provided.
・Please refrain from using penlights, light items, fans, or other items that make noise.
◇ Request for regulated exit
・After the show, there will be regulated exits. Please wait in your seat until staff guide you to your area.
We would like to express our sincere gratitude to all those attending the performance for their tremendous cooperation, from applying for tickets, to the day of the performance, and even when you leave.
All the members and staff are sincerely grateful that you are able to attend even under these circumstances. Please enjoy the music of OFFICIAL HIGE DANDISM to your heart's content on the day.
~ OFFICIAL HIGE DANDISM and all staff ~