OFFICIAL HIGE DANDISM Fan Club "Stand By You"

2021.11.10

OFFICIAL HIGE DANDISM one – man tour 2021-2022 -Editorial- Requests for visitors [Sandome Fukui performance]

OFFICIAL HIGE DANDISM one-man tour 2021-2022 will be held on November 20th (Sat) and 21st (Sun) at Sandome Fukui in Fukui Prefecture -Editorial- During the performance, the performers and staff will do their utmost to create an environment where everyone can attend with peace of mind.


We ask all visitors to please understand and cooperate with the following guidelines (excerpt).

Please check the special website for the performance for the full guidelines.

https://event.higedan.com/feature/at20_tour2122#popOpen



◇Information about COCOA (COVID-19 Contact Confirmation App)

・Please be sure to install and run the app before coming to the event.

We will check the installation upon entry.



◇Please wear a mask at all times, have your temperature checked upon entry, and disinfect your hands.
*Please be sure to bring and wear a non-woven mask when attending the performance*
・Please wash your hands and disinfect your hands frequently even inside the venue.


◇Please maintain an appropriate distance when lining up.
*Please refrain from conversations with other customers when entering or exiting the venue, when lining up, and within the venue.*
- When lining up, including when entering and using the restrooms, please maintain distance from those in front and behind you.


◇ Regarding electronic ticket confirmation and identity verification
・Your identity will be verified by showing the ticket displayed on your smartphone.
・If you purchase multiple tickets, please distribute them among the people in your party in advance.

*If you do not have a smartphone, please bring your identification documents and come to the "Special Assistance Desk" located at the front of the venue.
*Office hours: 30 minutes before the doors open until the end of the show*
Please check the special website for the performance regarding identification documents.


※To customers with paper tickets※
For the Fukui performance, we are selling some paper tickets, including tickets for the rescheduled performance in 2020. If you have a paper ticket, both the purchase representative and your companion must come to the "Special Assistance Desk" to confirm your identity and fill out a medical questionnaire.


▼From receiving your electronic ticket to entering the venue

▼Lawson Ticket
Tickets for both performances on November 20th (Sat) and 21st (Sun) will be available from 10:00 on November 10th (Wed)
For details on how to use the app and to download it, please click here: https://l-tike.com/e-tike/navi/guide/
STEP 1 Download the app Please download the "Lawson Ticket e-Ticket app" in advance.
STEP 2: Your ticket will be automatically delivered to the ticket collection app. Please check it.
*If the smartphone phone number entered when booking is different from the phone number of your device, the ticket will not be displayed.
STEP 3 Ticket distribution If you purchase multiple tickets, distribute (hand over) the tickets and register the personal information of your companions. Companions will also need to download the L-Ticket e-Ticket app.
*If a child in a parent-child seat does not have a smartphone, the representative must also present the child's seat ticket and they can enter together through the regular lane.
STEP 4 Admission on the performance day
When entering, please have the "Admission" screen of the "Lawson Ticket Electronic Ticket App" ready before proceeding to the entrance gate.
How to enter: https://l-tike.com/e-tike/navi/guide/entry_method.html
*You will not be able to enter with a screenshot of the ticket ticket screen. Please make sure to display the ticket within the app before entering.

▼Ticket Pia
Tickets for the performance on (Sun) will be available from 10:00 AM (Thu), November 11th.
For ticket collection and entry methods, please click here: https://cloak.pia.jp/contents/guide/delivery.html
同行者へのチケット分配方法はこちら https://cloak.pia.jp/contents/guide/forward.html

▼eplus
Ticket sales for the 11/21 (Sun) performance start from 15:00 on 11/10 (Wed)
For ticket collection and entry methods, please click here: https://eplus.jp/sf/guide/spticket
Click here for how to distribute tickets to accompanying persons: https://eplus.jp/sf/guide/spticket#distribute

▼Hokuticket
Customers who purchase tickets for the performance on November 21st (Sun) will be notified of ticket issuance by email by November 14th (Sun).
Ticket display and admission method can be found here: https://www.kyodo-hokuriku.co.jp/information/nyujo.pdf


◇ Regarding ticket refunds and resales
・In consideration of the current infectious disease situation, we will be accepting last-minute ticket refunds and resale of refunded tickets during the following period.

▼Refund acceptance period
Reception period: 11/13 (Sat) 12:00 ~ 11/15 (Mon) 23:59
*Refunds for tickets sold through Ticket Pia and e+ will begin from 10am.

【Notes】
・If you receive a partial refund for a multiple ticket purchase, Kanousei be resold and seated by a different group of customers.

■ Customers who purchased tickets through Lawson Ticket

■ Customers who purchased tickets through Ticket Pia
*If you have already received your ticket, please check "For those who have collected their ticket using an electronic ticket (MOALA Ticket for Cloak)".

■ Customers who purchased tickets through ePlus

■ Customers who purchased through Hokuticket.com


▼Resale acceptance period
Resale will be accepted through Lawson Ticket.
Reception period: 11/13 (Sat) 12:00 ~ 11/15 (Mon) 23:59
*The results of the resale lottery will be announced at 12:00 on Friday (Fri) November 19th.

【Notes】
・Only reserved seats will be sold.
・There is a limit of one ticket per performance.
・A handling fee will be charged in addition to the ticket price.
・We will accept requested refunds, so refunds and ticket resales will not be available outside the above period.
・The resale lottery will be for the resale of refunded seats. There may be a seat next to your winning ticket with no empty seat between it and another group of people.


◇ Regarding seating arrangements
Seats for this tour are sold at capacity determined by local governments and venues.
For the Fukui performance, we will be seating in groups with empty seats (or aisles) on either side of the group. Even if you purchase a single ticket, you will be seated with empty seats (or aisles) on either side.


◇ Regarding your physical condition when you visit
・Please refrain from attending if you are not feeling well.
*If you become unwell or start feeling unwell during your visit, please inform a member of staff immediately.


◇ Regarding merchandise sales
・We plan to sell merchandise at the venue on the day of the performance in consideration of the impact of COVID-19, but there is Kanousei place restrictions on the items available and the number of items for sale. Therefore, in order to reduce congestion at the sales floor, we ask that you please use online shopping in advance.


◇Please refrain from shouting out loud while watching the show.
・Please stay in your seat during the performance, and cheering, whistling, etc. are prohibited. Please enjoy the performance by clapping your hands.
*Please refrain from conversations with other customers even before and after the performance.*


◇ Regarding viewing
All seats will be reserved and the number of seats, seating arrangement and spacing will be determined by the venue's regulations.
- Disinfection will be carried out thoroughly and earmuffs will be provided.
・Please refrain from using penlights, light items, fans, or other items that make noise.


◇ Request for regulated exit
・After the show, there will be regulated exits. Please wait in your seat until staff guide you to your area.


We would like to express our sincere gratitude to all those attending the performance for their tremendous cooperation, from applying for tickets, to the day of the performance, and even when you leave.
All the members and staff are sincerely grateful that you are able to attend even under these circumstances. Please enjoy the music of OFFICIAL HIGE DANDISM to your heart's content on the day.

~ OFFICIAL HIGE DANDISM and all staff ~

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