Help and Inquiries
About the nationwide tour [OFFICIAL HIGE DANDISM one-man tour 2026]
If you are able to log in to the fan club site (Stand By You /BROTHERS), but are unable to authenticate your ticket application, it is Kanousei you do not meet the application requirements.
Those who register with both "Stand By You" and "BROTHERS" using the same Plus member ID (= email address) are considered "W members."
If you are registered with different email addresses, you will not be considered a "Dual Member."
First, the samePlus member ID (=email address)Please make sure you can log in to each site before proceeding with your application.
»Click here to check Plus member ID
▼ Log in to Stand By You here
https://secure.plusmember.jp/officialhigedan DISM /1/login/
▼BROTHERS login here (smartphone only)
https://secure.plusmember.jp/officialhigedan DISM /3/login/
*It's not the "OFFICIAL HIGE DANDISM Official App",Please be sure to access using a web browser (Safari/Chrome).
»[Stand By You] If you cannot log in
»[BROTHERS] If you cannot log in
»Is there a way to check if I'm a W member?
»Plus member ID is now separate for "Stand By You" and "BROTHERS."
Common cases
It is Kanousei you have already canceled your membership to "BROTHERS," which requires a monthly membership fee.
Please also refer to the help section below as your membership may be automatically terminated if payment is not possible.
»How can I check my current registration status?
*Please access and view using your smartphone.
上記を確認した方のみ、下記よりお問い合わせください。
»W会員先行ログイン不可のお問い合わせはこちら
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<宛先>
secure_fc.higedan@cc.plusmember.jp
<件名>
【全国ツアー2026】W会員先行/ログイン認証不可
<本文>
■お客様情報
・氏名フルネーム(漢字)
・氏名フルネーム(カナ)
・ご生年月日(西暦表記8桁)
・ご登録の電話番号
・ご登録のメールアドレス
・郵便番号
・ご登録のご住所
■「BROTHERS」のご登録について
・会費のお支払い方法(クレジットカード決済/キャリア決済)
・キャリア決済の場合(docomo/au/SoftBank)
■ログイン情報
・Plus member ID
・入力したパスワードの桁数
・入力したパスワードの最初の文字
・入力したパスワードの最後の文字
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※空欄の項目がある場合、ご返信はいたしませんのでご了承ください。
Other questions about the "National Tour [OFFICIAL HIGE DANDISM one-man tour 2026]"
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Q.Please tell us about the nationwide tour "OFFICIAL HIGE DANDISM one-man tour 2026."
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Q.Can minors participate?
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Q.What documents do I need to bring if I need to be identified at the venue?
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Q.Who should I contact for inquiries regarding admission and performances?
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Q.What devices are compatible with e-tickets?
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Q.What if I don't have a smartphone?
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Q.If I join now, can I still apply for the members' Pre-order offer?
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Q.Please tell me the Pre-order ticket sales schedule and application requirements.
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Q.Can you tell me how to apply for tickets?
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Q.I cannot apply because the message "Limit exceeded" is displayed.
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Q.I would like to apply for a "designated parent and child seat." Do my companions need to join the fan club?
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Q.I get an authentication error even though I entered my companion's ID and password correctly.
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Q.チケットの申込履歴・当落結果の確認方法を教えてください。
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Q.ファンクラブを退会しても、先行予約で当選したチケットは有効ですか?
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Q.公式トレードについて教えてください。
If the above does not resolve your issue, please contact us using the details below.