Help and Inquiries

About the FC-only [OFFICIAL HIGE DANDISM one-man tour FOUR-RE:ISM]

Q. I am getting an authentication error even though I have entered my companion's ID and password correctly.

As stated on the website, both applicants and accompanying persons are required to obtain Plus member ID (free of charge) and register their personal information for this performance.

*If you apply for designated parent-child seats, your accompanying person does not need to join the fan club (Stand By You /BROTHERS).

Please register your personal information such as your name and phone number on your Ticket Plaza (Plus member ID) My Page.

»Ticket Plus My Page/Login here

*Please be sure to access using a web browser (Safari/Chrome).

If there are any missing items in your registration information, you will not be able to proceed with the application process.

Before applying, both the applicant and accompanying person must be sure to check the registration information on their Ticket Plus My Page.

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■ Ticket Plaza Customer Support
Companion authentication error when applying for Pre-order tickets
Please read the above before contacting us.
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*The fan club cannot provide information regarding the inability to authenticate accompanying persons.

Other questions about "Fan-only [OFFICIAL HIGE DANDISM one-man tour FOUR-RE:ISM]"

If the above does not resolve your issue, please contact us using the details below.

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