Help and Inquiries
About [OFFICIAL HIGE DANDISM one-man live in TOYOTA ARENA TOKYO]
Tickets won through the member Pre-order will be issued via the "OFFICIAL HIGE DANDISM app."
*Please read the news on the special website.
https://event.higedan.com/feature/onemanlive_2025
▼ "OFFICIAL HIGE DANDISM App" From receiving your electronic ticket to entering the venue
https://fc.higedan.com/feature/app_ticket
・App login with electronic ticket receipt is not possible
・Electronic ticket cannot be received
・Phone number (SMS) authentication is not possible
If you have any questions, please contact Ticket Plaza Customer Support via the link below.
▼Contact us here
https://support.tixplus.jp/higedan
*We will not respond to inquiries sent to the fan club.
Other questions about "OFFICIAL HIGE DANDISM one-man live in TOYOTA ARENA TOKYO"
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Q.Please tell us about the "TOYOTA ARENA TOKYO Music Live Opening Performance" in October.
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Q.Can minors participate?
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Q.What documents do I need to bring if I need to be identified at the venue?
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Q.Who should I contact for inquiries regarding admission and performances?
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Q.What devices are compatible with e-tickets?
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Q.What if I don't have a smartphone?
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Q.If I join now, can I still apply for the members' Pre-order offer?
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Q.Please tell me the Pre-order ticket sales schedule and application requirements.
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Q.Can you tell me how to apply for tickets?
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Q.I cannot apply because the message "Limit exceeded" is displayed.
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Q.I'm registered for "Stand By You" and "BROTHERS", but I can't apply for the W Membership Pre-order.
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Q.I would like to apply for a "designated parent and child seat." Do my companions need to join the fan club?
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Q.I get an authentication error even though I entered my companion's ID and password correctly.
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Q.How can I check my ticket application history and lottery results?
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Q.If I cancel my "Stand By You" membership, will my Pre-order order tickets still be valid?
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Q.Can you tell me about the official trade?
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Q.The person I was originally planning to accompany can no longer go. Can I change it to a family member or friend?
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Q.I applied for the W Membership Pre-order, but can I also apply for the Yearly/Monthly Membership Pre-order?
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Q.Please tell me about the "official Pre-order."
If the above does not resolve your issue, please contact us using the details below.