Help and Inquiries
About [OFFICIAL HIGE DANDISM one-man live in TOYOTA ARENA TOKYO]
You Kanousei not meet the application requirements.
In particular, it is Kanousei you have already canceled your membership to "BROTHERS," which has a monthly membership fee system.
Please also refer to the help section below as your membership may be automatically terminated if payment is not possible.
»How can I check my current registration status?
*Please access using your smartphone.
In addition, those who register with both "Stand By You" and "BROTHERS" using the same email address (= Plus member ID) will be considered a "W member."
If each account is registered with a different email address, the account will not be considered a "Double Member."
First, please make sure you can log in to each site with the same email address (= Plus member ID) before proceeding with your application.
▼ Log in to Stand By You here
https://secure.plusmember.jp/officialhigedan DISM /1/login/
▼BROTHERS login here (smartphone only)
https://secure.plusmember.jp/officialhigedan DISM /3/login/
*Please be sure to access using a Web browser (Safari/Chrome).
*Operation from the "OFFICIAL HIGE DANDISM app" or in-app browsers (Yahoo! JAPAN app/Google app) is not guaranteed.
Please also refer to the help below.
»Is there a way to check if I am a W member?
»Plus member ID for "Stand By You" and "BROTHERS" are now separate.
Other questions about "OFFICIAL HIGE DANDISM one-man live in TOYOTA ARENA TOKYO"
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Q.Please tell us about the "TOYOTA ARENA TOKYO Music Live Opening Performance" in October.
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Q.Can minors participate?
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Q.What documents do I need to bring if I need to be identified at the venue?
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Q.Who should I contact for inquiries regarding admission and performances?
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Q.What devices are compatible with e-tickets?
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Q.What if I don't have a smartphone?
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Q.If I join now, can I still apply for the members' Pre-order offer?
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Q.Please tell me the Pre-order ticket sales schedule and application requirements.
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Q.Can you tell me how to apply for tickets?
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Q.I cannot apply because the message "Limit exceeded" is displayed.
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Q.I would like to apply for a "designated parent and child seat." Do my companions need to join the fan club?
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Q.I get an authentication error even though I entered my companion's ID and password correctly.
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Q.How can I check my ticket application history and lottery results?
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Q.If I cancel my "Stand By You" membership, will my Pre-order order tickets still be valid?
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Q.Can you tell me about the official trade?
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Q.The person I was originally planning to accompany can no longer go. Can I change it to a family member or friend?
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Q.I applied for the W Membership Pre-order, but can I also apply for the Yearly/Monthly Membership Pre-order?
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Q.「オフィシャル先行」について教えてください。
If the above does not resolve your issue, please contact us using the details below.