Help and Inquiries
About [OFFICIAL HIGE DANDISM one-man live in TOYOTA ARENA TOKYO]
Q.What should I do if I don't have a smartphone?
●ファンクラブの登録・Plus member IDの取得について
下記ヘルプをご参照ください。
»スマートフォンを持たない子どもでも登録できますか?
»Plus member ID(旧:EMTG ID)の取得方法を教えてください。
●チケットの申し込みについて
同行者がスマートフォンをお持ちでない場合、チケット受取電話番号には『09099999999』をご入力ください。
詳細は、お申込みページをご一読ください。
ご不明点は「ローソンチケットインフォメーション」までお問い合わせください。
●電子チケットの発券・入場について
スマートフォンをお持ちでないお客様は当日「特別対応窓口」にて身分証確認の上、ご入場いただきます。
詳細は、特設サイト内の【注意事項】【ご本人確認に関しまして】のご案内をご一読ください。
▼特設サイトはこちら
https://event.higedan.com/feature/onemanlive_2025
Other questions about "OFFICIAL HIGE DANDISM one-man live in TOYOTA ARENA TOKYO"
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Q.Please tell us about the "TOYOTA ARENA TOKYO Music Live Opening Performance" in October.
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Q.Can minors participate?
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Q.What documents do I need to bring if I need to be identified at the venue?
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Q.Who should I contact for inquiries regarding admission and performances?
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Q.What devices are compatible with e-tickets?
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Q.If I join now, can I still apply for the members' Pre-order offer?
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Q.Please tell me the Pre-order ticket sales schedule and application requirements.
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Q.Can you tell me how to apply for tickets?
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Q.I cannot apply because the message "Limit exceeded" is displayed.
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Q.I'm registered for "Stand By You" and "BROTHERS", but I can't apply for the W Membership Pre-order.
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Q.I would like to apply for a "designated parent and child seat." Do my companions need to join the fan club?
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Q.I get an authentication error even though I entered my companion's ID and password correctly.
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Q.How can I check my ticket application history and lottery results?
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Q.If I cancel my "Stand By You" membership, will my Pre-order order tickets still be valid?
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Q.Can you tell me about the official trade?
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Q.The person I was originally planning to accompany can no longer go. Can I change it to a family member or friend?
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Q.I applied for the W Membership Pre-order, but can I also apply for the Yearly/Monthly Membership Pre-order?
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Q.「オフィシャル先行」について教えてください。
If the above does not resolve your issue, please contact us using the details below.